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> Use this file to discover available pages before exploring further.
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# Bookings & Attendance - Enrolments Screen

# Bookings & Attendance - Enrolments Screen


The Enrolments screen will assist you with viewing and correcting CCSS as well as Booking information for all Service Care Types.

| The information located on this screen will assist CCSS Services as well as Non-CCSS Services for Booking details. For further Enrolment queries see: [CCS Enrolment Management Dashboard Report](https://help.xap.rocks/en/article/ccs-enrolment-management-dashboard-report-kio5zg/?bust=1781146190882)

### What information can be found on this screen.

The **CCS Enrolments** tab provides a detailed view of each child’s Child Care Subsidy (CCS) enrolment. It includes the current enrolment status, key enrolment details, and highlights any **booking extender errors** that may require attention.

### Items:
[Viewing Enrolments screen](#3-viewing-the-enrolments-screen)
[Information found on the Enrolments Screen](#3-information-found-on-the-enrolments-screen)
[CCSS Enrolment errors](#6-ccss-enrolment-errors)
[Extend Booking Errors](#6-extend-booking-errors)
[Query CCS Enrolments](#6-query-ccs-enrolment)

### Booking Information for all Care Types

**Bookings don’t match Session Reports**

* Count of all cases where bookings don’t match the session reports
* Bookings deleted, session reports not withdrawn
* Day added/removed, session report not varied accordingly
* Selecting the opens a new tab filtered to required records on the bookings screen.

### Viewing the Enrolments screen

To view the Enrolments screen.
1. Select the **Bookings & Attendances** screen from the left-hand menu
2. Select the **Enrolments Tab** from the top toolbar

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_103b1cb.png)

| Note: If you are in Enterprise/Multi-Centre View, you will need to select 1 Service at a time to view their information.

### Information found on the Enrolments Screen

###### Section 1: Filters
| Name | Description |
| ---- |
| **Search** | Allows you to search on a Child or Guardian |
| **Centre** | Select the Centre to view the details for (will automatically default to a Centre if you are logged into a single Centre) |
| **Status** | Allows you to refine the CCS Enrolment status view |
| Filter | Additional filter options to refine the information displayed on the screen |

|| For a full breakdown of statuses see: [CCS Enrolment Statuses](https://help.xap.rocks/en/article/ccss-enrolment-statuses-1ojqudy/?bust=1781232519949)


![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_dql224.png)

###### Section 2: Report Fields
| Name | Description |
| ---- |
| **Child Name/CCS Claimant** | Name of the Child and Guardian linked to the Enrolment |
| **Enrolment Period/Status** | The CCSS Enrolment Date Range and Status with CCSS |
| **Current Pattern** | The current Booking pattern in the CCSS Enrolment for the child |
| **Days** | The Days, Fees and Times the Child is booked in for the selected week |
| **Extend Booking Error** | The Extend Bookings Scheduler Errors and Actions that are stopping the Booking from auto-extending. |

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1p6vxbh.png)

### Correcting Errors

###### CCSS Enrolment Errors

If the Enrolments screen has errors for Unsubmitted Sessions or Enrolments, they will need to be resolved to allow the sessions/enrolments to be submitted successfully.
| To assist you further see: [Help Page - CCSS Errors](https://help.xap.rocks/en/article/help-page-ccss-errors-uh2z2r/)

1. Apply filter for **unsubmitted** status
2. Select the **3-dot** icon next to the child
3. Select **Edit** from the drop-down menu
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_17g8fc2.png)
**The child's CCS enrolment will display as below:**

4. Resolve the Enrolment error e.g. **Late Submission reason**
5. Select **Save & Send to CCS**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1rif27c.png)

###### Extend Booking Errors

If the Enrolments screen has extend booking errors, this means the child's bookings won't appear after the end dates. A new Booking pattern will need to be created.
| To assist you with managing these errors see: [Extend Booking Scheduler - Errors](https://help.xap.rocks/en/article/extend-bookings-scheduler-errors-and-actions-qnfpb7/?bust=1668475032237) and [Extend Booking Scheduler & Report](https://help.xap.rocks/en/article/bookings-extend-bookings-scheduler-1frq3vs/?bust=1668475974861)

To manage the booking extender error.
1. Select the **3-dot** icon next to the child
2. Select **Extend Bookings** - Extends the current booking pattern displayed. (Note this is only if the bookings have been corrected)
 
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_jkcblc.png)

3. Select **Save** to extend the bookings

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1tjlh7n.png)

4. Select the **3-dot** icon and select to **Clear Extend Booking Error** (Removes the displayed error from being displayed).

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_v3jquc.png)
###### Query CCS Enrolment

If you would like to manually query a child's CCS Enrolment, this can also be managed via the Enrolments screen.
| Note: Xap automatically queries the CCS Enrolment statuses daily - Enrolment notice - Daily 9:30pm, Entitlements - 7:30pm, see: [Xap Automations](https://help.xap.rocks/en/article/what-time-do-xap-automations-run-kvadcm/)
1. Select the **3-dot** icon next to the child
2. Select **Query CCSS**
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_12mfstm.png)
3. Select **Query CCSS**
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1wwj0uh.png)