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# CCS Enrolment Error - Unsubmitted CCS Enrolment

# CCS Enrolment Error - Unsubmitted CCS Enrolment

Within the program CCS Enrolments are automatically submitted through to CCS. If there is an error with a CCS Enrolment that is stopping it from submitting to CCS successfully, this will need to be corrected.
 || If the child doesn't have an Active CCS Enrolment their sessions won't be submitted to CCS, which can cause a breach with CCSS.

The Service will receive an email notification advising of Enrolments that have not been submitted successfully.
The Email will include:
* Name of the child/ren
* Claimant (CRN holder/Primary Contact)
* CCS Enrolment ID
* Error stopping the CCS Enrolment from submitting successfully


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1exqw4f.png)

At the bottom of the email you will be able to view some of the common reasons that can stop a CCS Enrolment from successfully submitting.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_16ijs36.png)

| To assist you further with this Enrolment email see the Xap University Video: CCS Enrolment Submission Alert