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# CCS Enrolments Error - Reason for Late Submission of Enrolment Notice

# CCS Enrolments Error - Reason for Late Submission of Enrolment Notice

CCS has requirements around Enrolment submissions, the Enrolment Start Date cannot be backdated for than 7 days from today's date without providing a reason.

|| If you are receiving a CCS Session Submission Error for Late Change Required see: [CCSS Session Error - Reason for Late Change required when Vary/Withdraw outside Timeframe](https://help.xap.rocks/en/article/ccss-session-error-reason-for-late-change-required-when-varywithdraw-outside-timeframe-19e5vpg/)

### Meaning:

If the Enrolment start date is being backdated due to sessions commencing prior to the initial Start Date, and the Start date is greater than 7 days from Today's date, the Service will be prompted to add in a Late Submission Reason.

### Why the error occurs

The Message of 'Reason for Late Submission' indicates that the Enrolment start date is being backdated greater than 7 Days from Today's date. This can be for a new Unsubmitted CCSS Enrolment or an Active CCSS Enrolment, where the Arrangement date is being changed.
This warning will also generally be linked to CCSS Session errors of [Supplied Sessions of Care must fall within Enrolment Start and End Date](https://help.xap.rocks/en/article/ccss-session-errors-supplied-sessions-of-care-must-fall-within-enrolment-start-and-end-date-gukx13/) or [No Active Enrolment found for given Enrolment ID and Dates](https://help.xap.rocks/en/article/ccs-session-error-no-active-enrolment-found-for-given-enrolment-id-and-dates-1fbmhjp/)

The message will be displayed on your Enrolment Submission Alert reports failed to submit email as below and will include the information of:

* The name of the child
* Family name
* Enrolment ID
*  Error
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1gjfcf2.png)

### Applying a Late Enrolment

To correct the late submission reason for a CCSS Enrolment.

1. Search on the **name** of the child
2. Select the **child Profile** Tab
3. Select the **Enrolments** Tab
4. Select the **3 dot** menu
5. Select **Edit** from the drop down menu


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_wcbrd2.png)

Within the Edit Enrolment Screen

6. Change the **Arrangement Start Date** to the correct date
|| The system will automatically detect if the date is greater than 7 Days and display the Late Submission Reason field.
7. Add in the **Late Submission Reason**
8. Select **Save & Send to CCS**


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_h2uzlb.png)

### Why the error needs to be resolved.

If the message is not resolved this can impact the Service and Guardian for paid CCSS.

* The Session for the child with the error will not submit successfully for processing until the message has been corrected
* Can cause a Breach with CCSS due to the session not being submitted within 14 days required period
* CCS will not estimate on any Sessions not covered by a CCSS Enrolment

|| Once the child is actively enrolled to the Service, the incorrect CCSS Sessions can be submitted to CCSS for processing. To assist you with submitting CCS Sessions see: [Submitting CCS Session reports](https://help.xap.rocks/en/article/how-to-submit-ccs-session-reports-1l8pipv/)