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# CCSS Session Error - Session report already exists for the Supplied Report Start Date

#  CCSS Session Error- Session report already exists for the Supplied Report Start Date

This article will assist you with managing the CCSS Session error of Session report already exists for the Supplied Report Start Date.

### Meaning:

The CCSS Message of 'Session report already exists for the Supplied Report Start Date" occurs when the Service tries to submit a initial session report when the session report has been already submitted successfully to CCSS.

### Why the error occurs

The Message of 'Session report already exists for the Supplied Report Start Date, can occur when the session report was submitted from a different software provider and the user/system is trying to submit the same session report from Xap.


### Correcting the Error

To resolve the error and allow the Session to be created again and submitted via the Xap program. This will create a vary session report.

###### Querying the Session Report

1. Select the **Bookings & Attendances** screen
2. Select the **Session Reports** screen
3. Select **Bulk Action**
4. Select **Query CCSS**


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_scf2d0.png)

5. Select the **Service Name**
6. Select the **Care Type/Service**
7. Select **Enrolment**
8. Select the **Child name**
9. Select the **CCSS Enrolment ID**
10. Select the session **Start Date**
11. Select the session **End Date**
12. Select **Query Session Reports**


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_gisvpl.png)

###### Creating the Session Report

1. Select the **Bookings & Attendances** Screen
2. Select the **Session Reports** Tab
3. Select the **Green +** button

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1ahu8zp.png)

4. Select the **Service name**
5. Select the **Care type**
6. Select the **Session Report Start Date**
7. Select the **Session Report End Date**
8. Select the **name** of the Child
9. Select their **CCSS Enrolment ID**
10. Select **Create**


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_8bm6qp.png)

Once the session has been created in Xap, it can be submitted to CCSS for processing see: [How to submit CCSS Session Reports](https://help.xap.rocks/en/article/how-to-submit-ccs-session-reports-1l8pipv/)

### Why the error needs to be resolved.

If the message is not resolved this can impact the Service and Guardian for paid CCSS.
* The Session for the child with the error will not submit successfully for processing until the message has been corrected


|| To assist you further with managing CCSS Errors see: [Help Guide - Managing CCSS Errors](https://help.xap.rocks/en/article/help-guide-managing-ccss-errors-uh2z2r/)