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# CCSS Sessions - Deleting a Submitted CCSS Session

# CCSS Sessions - Deleting a Submitted CCSS Attendance

This article will assist you with the process of deleting an attendance or attendances that have been submitted to CCSS for processing.

### Overview

CCSS Service Providers are required to provide accurate Attendance record information for the Children who attend their Services.

Inaccurate reports can result in incorrect Child Care Subsidy and Additional Child Care Subsidy and affect the eligible individuals and children to whom the care relates.

| For further information see: [DESE - Managing and Reporting Sessions of Care](https://www.dese.gov.au/child-care-package/child-care-provider-handbook/managing-and-reporting-sessions-care/reporting-sessions-care)

### Editing Days & Session/Fee information for a Submitted Attendance

If you have to make changes to the Child's Attendance, this can be managed via the Bookings & Attendances Screen within the Bookings Screen section.

These changes may be for:

* Adding a Casual Day/s of care
* Removing Day/s of Care
* [Applying a Discount](https://help.xap.rocks/en/article/applying-a-discount-to-a-booking-1s3l2oq/)
* Removing a Discount
* Changing the Fee/Session or Room the Child attended

| For further information regarding adjusting submitted CCSS Sessions see: [Adjusting submitted CCSS Session Reports](https://help.xap.rocks/en/article/adjusting-submitted-ccss-session-reports-1j95cge/)

### Deleting individual Day/s of Care

If the attendances for the child have been submitted to CCSS and you need to remove Casual Days, this will create an automatic **VARY** of the session reports for the child for the adjusted week.
This process is if you are still leaving days of attendance for the Child to be submitted.

###### Scenario

Ethan normally attends 3 days a week, Monday, Tuesday and Wednesday. However we are deleting the Wednesday off of the rolls just for 1 week.
**3 Days** of care were originally submitted to CCSS for processing, however now the days to be submitted and processed by CCSS is just for **2 days**.

1. The Day/s that need to be deleted can be removed within:
* The Family under the Bookings Tab
* The Bookings & Attendances screen under the Bookings Tab
| see: [How to Delete a Day as a once off](https://help.xap.rocks/en/article/delete-a-booked-attendance-once-off-1kfq8r5/)
2. Within the **Session Reports Screen**, the Status of the Session report for that week will change from Submitted/Received/Processed to **VARY**
3. Submit the edited session manually or it will submit on the next Automatic Submission day.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_12u3qtt.png)

### Deleting ALL Days of Attendance after the Session Report has been submitted and CCS/ACCS has been received.

If you are deleting **ALL** Days of attendance for a child for a selected week, this will not cause a Vary as there is no information left to submit.
|| The first step of  is the same as Deleting individual days, however the last step is different, as you will need to remove the entire session report.

||| This is a Compliance process that will reconcile any paid CCS/ACCS that has been received from the Govt for the child for the selected week that has subsequently had all attendances removed. 

1. The Day/s that need to be deleted can be removed within:
* The Family under the Bookings Tab
* The Bookings & Attendances screen under the Bookings Tab
| see: [How to Delete a Day as a once off](https://help.xap.rocks/en/article/delete-a-booked-attendance-once-off-1kfq8r5/)
Within the **Session Reports Screen** under the **Processed** Session status filter
2. The **Session Count** SC will change to **0**
3. The Status of the Session report for that week will remain as **Processed**
4. Select the **3 Dot menu** next to the 0 Session Count week
5. Select **Withdraw** from the drop-down menu


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_a1ylpf.png)

6. Select the **Withdraw Reason*
7. Add in the **Reason for Late withdrawal** (if applicable)
8. Select **Confirm Withdraw** from the drop-down menu

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_192m27d.png)

### Bulk Withdraw

Other filters can be applied to refine the search if you have multiple sessions that need withdrawal.

Within the **Session Report** screen
1. Select the **Filter**icon

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1bzz8pa.png)


2. Select the Status of **Processed** from the drop-down
3. Select **CWA** & **PEA** arrangement types
4. Add in No. of Session Counts **0** to **0**
5. Add in the Total Amount Charged as **0.00** to **0.00**
6. Select **Session reports which required withdrawal**
7. Select **Update Search**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_86nxr.png)

The Session report screen will update with the sessions that require withdrawal.

8. Use the **Bulk Select** button
9. Select **Bulk Action** 
10. Select **Withdraw** from the drop-down menu

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_tiifes.png)

11. Select the **Withdraw Reason**
12. Add in the **Reason for Late Withdrawal**
13. Select **Confirm Withdraw**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1rq60ns.png)