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# Connect App - Managing Notifications

# Connect App - Managing Notifications

This article will assist you with viewing and managing notifications for Children and Families at your Service via the Connect App.

### Overview

The Connect App allows you to create view any Notifications that relate to Families and Children for your Service.

### Notification Types

The Notification types you can view are:

###### Activity 
* Viewing activities that have been posted to families that have been liked or commented on by staff or guardians.
###### Attendance
Viewing changes to children's bookings, for example:
* Cancellation of a permanent booking by guardian
* Casual days being requested or added by guardians
* Absences being marked by guardians via Guardian Portal or Smile App
###### Child 
Viewing updated Child information, for example:
* Expiring Medications
* Updated documents
* Updated child details
* New child added to existing family
###### Guardian
Viewing updated or new guardian information by staff or guardian:
* Health and Wellbeing - viewing Medication/Incident report updates
* Rejected or acknowledged Medication/Incident reporting
* New Medication added by guardian
###### Nominee
Viewing updated or new nominee information by staff or guardian, for example:
* New nominee added
* Expired nominee documentation
* New nominee details
###### Observations
* Viewing observations that have been posted to families that have been liked or commented on by staff or guardians
###### Payment Account
Viewing changes to guardian Payment Account details by staff or guardians, for example:
* Expiring/Expired Credit Card details
* New Payment Account information
* Updated Direct Debit details
###### Waitlist
Viewing changes to a child's waitlist information made by staff or guardians
* New health details for the Child
* Offer accepted or rejected by guardian or staff
* Enrolment form completed
* Withdrawn waitlist application
* New waitlist application

### Viewing Notifications

To view notifications via the Connect App:

1. Log into the **Connect App** using your email address and password

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_fu48r2.png)

2. Select the **Notification Bell** icon 
| Note: This will display the total number of new/unread messages.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1axtfom.png)

3. The new and unread notifications will be displayed allowing you to read the notification

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1d37hhd.png)

### Marking a notification as read

1. Select the message you would like to mark as **Read**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_d2e41f.png)

2. The message will change to pale grey, indicating it has been read

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_15llrd4.png)

### Marking all as Read

1. Select **Mark all as read**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1suvygg.png)

2. All Notifications will change to **pale grey/read** status.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1jn7w64.png)

### Managing Notifications

This process will allow you to manage the Notifications that you will be able to view.
| Note: This setting is to allow different notifications to be viewed per User.

1. Select the **Settings** icon

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_jqgfu3.png)

2. Change the Notification **Setting** to your required preference
* **NO** - You will not receive this notification
* **YES** - You will receive this notification
3. Select **Save** 

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_f4289o.png)