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# Creating an Authorised Nominee via the Smile app

# Creating and Managing an Authorised Nominee for your Family

A Nominee is a person who you have provided Authorisations to for your child.
You can create new Nominees and edit existing Nominees via your Web Portal for Guardians & Carers or via the Xap Smile App.

### Creating a new Nominee via the Smile app

To create a new Nominee:
1. Log into the **Smile app** for Guardians & Carers
2. Select the **Families Tab** from the menu

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_vvtxk6.png)

3. The Family Summary page will display. Scroll down and select the **Green +** button in the Nominee section

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_j8u9kc.png)

4. Add in the Nominees details including mobile phone number if they are going to have pickup/drop off authority

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_syujcv.png)

5. Set the Authorisations for the Nominee for your child/ren
| If selecting Emergency contact, you can set their call order for the Service.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_8mv12w.png)

6. If they are going to have pickup/drop off authority, select the child/ren they have this authorisation for. You can select the start date for when this authorisation commences from, and manage their kiosk code.
|| The Kiosk code will be used by the Nominee in conjunction with their mobile number to sign your child/ren in and out of the Service via the Kiosk. You can also use this option to reset their Kiosk code if required.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_19fc4t0.png)

7. You can also upload a copy of the Nominees photo Identification.
| This will assist the Service with identifying the person, if it is their first time at the Service. The profile picture at the bottom can also assist with this process.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_38x158.png)


8. Select Save to save the new Nominee.
|| The Service will receive notification that a new Nominee has been added for your Family, this will include their set Authorisations for your child/ren.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1u3oggx.png)

###How to edit an existing Nominee

Once you have added a Nominee or Guardian, their details can be updated via your Guardian portal or Smile App.
To edit an existing Nominee.

1. Within the Family Screen, select the Nominee/Guardian to edit

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_3hzxg9.png)
2. Within the Edit Nominee, make any changes as required then select Save once the changes have been made.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1ewh7vx.png)

| To assist you further with this process see the Xap University for Guardians & Carers video: [How to add a Nominee](https://vimeo.com/950939285/7930760e94?share=copy)