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# Emails - How to send Bulk Emails to Families

# Emails - How to send Bulk Emails to Families

This article will assist you with sending bulk emails to your Families.


### Overview

Your may like to send out Bulk Emails to selected Families at your Service.

###### Some examples of bulk emails could be:

* Attaching new Vacation Care Holiday Schedules
* Sending out Newsletters
* Reminders to Families of Upcoming Events for a particular room or for the whole Service
* Overdue Account reminders with eg. The Services Fee Policy attached
* Permission forms for Excursions

### What Screen can bulk emails be sent from?

Bulk Emails can be sent to your Families via:

**Families screen**
* Families Tab
* Guardians Tab
* Children Tabs

**Bookings & Attendances Screen** 
* Rolls Tab
* Bookings Tab

**Payments & Billing Screen**
* Accounts Tab

**Waiting List Screen**
* Leads Tab
* Waiting List Tab
* Pending Enrolments Tab

### How to bulk email

The process to bulk email is the same regardless of the screen or tab you have selected.
1. Use your **Filters** to select the required Family information
2. Select the **Families** to include in the bulk email
3. Select **Bulk Action**
4. Select **Send Email**

| Note: All bulk emails will be sent out as BCC's for privacy.

**Example:**

###### Bookings & Attendances Screen

In this example, we are filtering on BSC and ASC rolls only to send the new Vacation care Program out.

1. Select the **Families** Screen
2. Select the **Children** Tab
3. Select the **Filter** icon

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_4goj7o.png)

Apply your required filters, example below:

4. Select the **Status** of the Children - Active/Inactive
5. If you are in Enterprise (multi-centre) select the **Centre name** 
| Note: If you are in single centre (blue banner) the centre name will automatically be selected.
6. Select the **Room/s** to include
7. Select **Update Search**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1yap05q.png)

The screen will show the updated/filtered information.

8. Select the **Children's names**
9. Select **Bulk Action**
10. Select **Email** from the drop-down menu

| Note: The screen will load in batches of 25, check the bottom left hand side to ensure you select ALL required families.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_m567m6.png)

11. Select the **Template** if you have one created 
12. Add the **email subject**
13. Add/Edit the **body** of the email information
14. Add **Attachments** (if required)
15. Select **Send Email**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1hz6xho.png)

|| To assist you with managing Email Templates see: [How to manage email templates](https://help.xap.rocks/en/article/how-to-manage-email-templates-qzhvr8/)