> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Gap Discounts - SA Flying Start Funding

The **Flying Start Kindy program **is a government-funded, play-based preschool initiative for **3-year-olds** in South Australia, offering up to **15 hours per week** of teacher-led early learning to build confidence, curiosity, and foundational skills.

From 2026, if your child attends 3-year-old preschool at a South Australian centre, they’ll benefit from extra initiatives designed to strengthen the program and support families, such as:
* Preschool Boost – additional funding to help services meet the needs of children and families, which may include access to allied health or specialist support.
* Ongoing Professional Learning – dedicated training and development opportunities for our teachers and educators to keep building their skills and knowledge.
* Quality Uplift – tailored assistance for services that would benefit from extra guidance to enhance teaching practices, environments, and overall program quality.

|| To view further information about the Flying Start Kindy program see: [Delivering 3-year-old preschoo](https://www.earlychildhood.sa.gov.au/for-providers/delivering-3-year-old-preschool-in-2026)l


### How fee relief will work with the Child Care Subsidy

The different level of payment per child in long day care services recognises that most families in long day care services are eligible to receive the Australian Government’s Child Care Subsidy (CCS).

||| The CCS does not apply to **community and mobile preschools or Department of Education preschools**.

### Creating the SA Funding Gap Discount
### Recommended Actions

1. [Calculate required Gap discount amounts](#3-step-1-calculate-the-act-gap-discount)
2. [Apply Child Tag's e.g. 3YO Kindy Funding 2026](#3-step-2-applying-tags)
3. [Setup Gap Discounts by Amount/Percentage](#3-step-3-create-the-gap-discount)
4. [Apply the Discount](#3-step-4-apply-the-discount)
 
| Note: It is important to add the child Tags on prior to creating a Discount by Rule, to allow the Discounts to automatically be applied. If the Tags are added on AFTER the discount is created, use the direct apply discounts for the child/ren. see: [Apply Direct Discounts](https://help.xap.rocks/en/article/applying-fee-gap-discounts-16um4cr/)

### Step 1: Calculate the SA Gap Discount

Depending on how many hours your Kindy program runs for, this process will assist you with calculating the amount of funding for your Service/Per child.
Items to consider:

* Daily Kindy program hours 
* Total session hours e.g. 12hr, 10hr etc.

Example: 
* Total session hours = 10
* Total fee charged = $150.00 / 10hrs
* Hourly fee charged = $15.00
* Total Kindy Program hours = 7.5
Total Kindy hours x Hourly Fee = $112.50 **Total Weekly 15hr** Kindy reduction

|| Note: To assist you further with the calculations, see: [ACT/SA Kindy Funding report](https://help.xap.rocks/en/article/actsa-kindy-funding-report-14koehf/?bust=1781245994628)


###### Scenario 1
Your Service provides a **10hr session** for children, and the Kindy program runs **7.5hr** per day.

|  |  | Session Hours | Fee | Program Hours | Current Gap | Hourly Gap | Program Gap | % Gap Discount |
| ---- |
| Original | Child 1 | 10 | $150 | 7.5 | $50 | $5 | $37.50 | 75% |
| Gap decreased | Child 1 | 10 | $150 | 7.5 | $45 | $5 | $33.75 | 75% |
| Gap increased | Child 1 | 10 | $150 | 7.5 | $55 | $6 | $41.25 | 75% |

###### Scenario 2
Your Service provides a **12hr session** for children, and the Kindy program runs **7.5hr** per day.

|  |  | Session Hours | Fee | Program Hours | Current Gap | Hourly Gap | Program Gap | % Gap Discount |
| ---- |
| Original | Child 2 | 12 | $150 | 7.5 | $50 | $4 | $31.25 | 62.50% |
| Gap decreased | Child 2 | 12 | $150 | 7.5 | $45 | $4 | $28.13 | 62.50% |
| Gap increased | Child 2 | 12 | $150 | 7.5 | $55 | $5 | $34.38 | 62.50% |

### Step 2: Applying Tag's

Tags are a powerful way to identify specific children and scenarios within Xap. They provide flexibility for organizing information and can be used as filters in reporting. 
Additionally, tags can be applied to manage **discounts**, making them a useful tool for both administration and billing.

### Step 1: Applying Tag's

Tags are a powerful way to identify specific children and scenarios within Xap. They provide flexibility for organising information and can be used as filters in reporting. 
Additionally, tags can be applied to manage **discounts**, making them a useful tool for both administration and billing.

###### To apply Tag's

1. From within your Families Screen, select the **Children** Tab
2. Select the **Filter** icon
| Note: For children attending multiple centres or with split families, remove the standard tag and apply a specific tag then use **direct discount** instead.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_eeqvkb.png)

3. Apply **Filters** as required, to identify the child/ren, in this example by Age, Room & Bookings from details.
4. Select **Update Search**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1l8d8gt.png)

5. Select the **child/ren**
6. Select **Bulk Action**
7. Select **Add Tag**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1904as9.png)

8. **Select/Create** the required Tag
9. Select **Save**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1wut9oz.png)

### Step 2a: Create the Gap Discounts- Apply Weekly

1. Within the **Settings** screen, select the **Discount Setup** icon
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1a6cblg.png)
2. Select the Green **+ Add** button
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_flqr5y.png)
3. Select the **Centre name** if you are in Enterprise mode
4. Add the **Discount name**
5. Select **Gap Discount**
6. Select the **Discount Category**
7. Add a **Description**
8. Select **Amount/Percentage**
9. Set Bookings **from Date**, a Bookings **to Date** can be added if required.
10. Set the **Maximum** Discount dollar limit
11. Tick **Staff members can apply a discount up to the set amount/percentage** - this allows variable amounts to be applied up to the maximum amount added in step 10
12. Select **Save**
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_at34zd.png)

### Step 4: Apply the Discount

Search on the child/ren via the Bookings screen by the e.g. SA Tags
* Bulk Action
* Apply Discounts

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_miysyv.png)

* Select Gap discount
* Select the required Discount name
* Select the filters for adding the discount eg. Child Tag or child name
* Add in the $ amount to be discounted
* Save

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1xpzh0w.png)


| For a further breakdown see: [Applying Direct Discounts](https://help.xap.rocks/en/article/applying-fee-gap-discounts-16um4cr/?bust=1768339735722)

### SA Flying Start State Funding on Family Statement


###### Statement screen

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_16o697e.png)

###### Discount on Statement


![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_18qxnqx.png)


###### Discount view per booking


![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1kuqcq6.png)


![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1bme769.png)

| For further information regarding discounts see: [Help Page - Managing Discounts in Xap ](https://help.xap.rocks/en/article/help-page-managing-discounts-in-xap-1v0ej2s/?bust=1761797837195)