> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Getting Started with Xap


# Getting Started with Xap

This article contains the recommended videos and training plan to get you started on the Xap program.
| This guide has resources for your Service and Families when getting started:  [XAP Resources for Services & Families](https://help.xap.rocks/en/article/xap-resources-for-services-families-qiywfu/)

[Xap around Xap](https://vimeo.com/927826538/3b2dd4e1d1?share=copy) - This video will provide you with a quick overview of the Xap screens

### Step 1 - Configuring your Xap Settings.

The below videos will talk you through configuring the settings for your Service/s on the Xap program.

[Settings - Managing Organisation, Provider and Centre Information](https://youtu.be/Pp8gtL7KdyA)
[Settings - Payments & Billing Configurations](https://youtu.be/CEJue7Sqgo4)
[Settings - Managing Sessions/Fees, Rooms, Bookings & Booking Notes, Discounts & T's & C's](https://youtu.be/5OVwkKjENog)
[Settings - CCSS Configurations](https://youtu.be/UVOMBKhNtjg)
[Settings - Managing Groups, Roles & Users](https://youtu.be/5CyRE2iqUVs)
[Settings - Managing Email Templates & Tags](https://youtu.be/M8OWMOQCt78)
[Settings - Managing Leads/Tours and Waiting List/Enrolment Form Configurations](https://youtu.be/4m3WJKwDYUo)

### Step 2 - Xap Screen Overviews

### Overview of Xap Screens
These videos will provide you with a quick overview of the modules within the Xap program, to assist you with getting started.

[Dashboard screen](https://vimeo.com/934704751/ac3d422247?share=copy)
[Families screen](https://vimeo.com/934707215/50f301444b?share=copy)
[Bookings & Attendances screen](https://vimeo.com/935174822/36c47d2662?share=copy)
[Bookings – Bus & Excursion Lists](https://vimeo.com/944297759/53a5c1cf67?share=copy)
[Bookings – CCS Processes screens](https://vimeo.com/935194813/d4b7668297?share=copy)
[Bookings – Kindy Programs](https://vimeo.com/935262555/01b9ffeabd?share=copy)
[Payments & Billing](https://vimeo.com/935319951/86aea1631f?share=copy)
[CCS Details screen](https://vimeo.com/935654981/3027f7e222?share=copy)
[Waitlist & Tours screen](https://vimeo.com/935674264/8e336cbb67?share=copy)
[Medication & Incident reports screen](https://vimeo.com/935716033/5fae76676c?share=copy)
[Activities screen](https://vimeo.com/936030335/3f91b98e1d?share=copy)
[Journey screen](https://vimeo.com/936053493/d7a2d47383?share=copy)
[Analytics screen](https://vimeo.com/935683740?share=copy)
[Setting screen](https://vimeo.com/936096700/d910a47596?share=copy)

### Step 3 - Managing CCSS Processes

[Managing CCSS Processes including ACCS and IS](https://youtu.be/ZVuuA4VuuCs)
[Managing IS Cases](https://youtu.be/5EmwqdXzexM)
[Managing IS Cases and ACCS - Live Webinar Recording](https://youtu.be/eAyn_rarojA)
[Managing CCSS Enrolments & Sessions - Live Webinar Recording](https://vimeo.com/809979604)
[Managing Incomplete Attendances](https://vimeo.com/811157314/a57b3ccade)
[CCSS Sessions Health Check](https://vimeo.com/810326953)
[Managing unsubmitted CCSS Sessions](https://vimeo.com/810329145/cc074b4fad)

### Step 4 - Managing Payments & Invoicing

[Managing Payments & Direct Debits - Live Webinar Recording](https://vimeo.com/809976656)

### Step 5 - Day to Day using the Xap program

[Managing Day to Day processes in Xap](https://youtu.be/FEq4GM61Noo)

### Step 6 - Medication & Incident Reporting

[Medication & Incidents Overview](https://youtu.be/l1A2wiwJMVM)

### Step 7 - Training for your Educators

[Educator Connect App](https://youtu.be/9bCQDjaflz0)
[Activities & Journey Webinar - Live Recording](https://youtu.be/apiQ0hVqLWI)

### Step 8 - Videos for your Families

[Managing the Xap Portal for Guardians  & Carers](https://youtu.be/uXNKgkjOOQ0)
[Managing your Xap Smile App](https://youtu.be/OpI7DTn9SsE)

### Step 9 - Waitlists

[Managing Lead CRM](https://youtu.be/btJ7T7whr_I)
[Lead CRM](https://vimeo.com/810323027)
[Managing Leads & Waiting Lists - Live Webinar Recording](https://vimeo.com/811158285/6996bd0fc0)

### Step 10 Kindergarten

[Creating a QLD Kindergarten Program](https://vimeo.com/811151177)
[Managing QLD Kindergarten Funding - CCSS Services](https://youtu.be/J-XEI02sR_s)
[Managing QLD Kindergarten Funding - Sessional Kindergartens](https://youtu.be/F12IP0_sJaY)