> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Help Page - Families Guides and Videos

# Help Page - Families Guides and Videos

This article contains all the links to the University links for Guides and Videos to assist you with managing Bookings for your Service.


### Videos

[Family Summary Screen Overview](https://xap.fleeq.io/l/ot57d5f2lq-l978u89ktn)
[How to use search/filter function](https://xap.fleeq.io/l/e4id8tgkjg-ds7bwb7bit)
[How to add a new family](https://xap.fleeq.io/l/vvhrvdflvq-do58quyrhe)
[How to add a new guardian to the family](https://xap.fleeq.io/l/89zsczdbqk-a72m5jcn4b)
[How to add an emergency contact/nominee to the family](https://help.xap.rocks/en/article/how-to-add-an-emergency-contactnominee-to-the-family-105gq4r/)
[How to add a child to an existing family](https://xap.fleeq.io/l/9sc0xhe1my-d3mqq4igm4)
[How to change a family name](https://xap.fleeq.io/l/3zqwdylr8i-ao1erf30xq)
[How to change the guardian permissions in the family](https://xap.fleeq.io/l/6n6s7zykwr-bcxanmp3dl)
[Payments & Billing Overview](https://xap.fleeq.io/l/cmu3ouwpe7-hive2b86ig)
[How to View/Download a Statement](https://xap.fleeq.io/l/3ctx1qv8b6-h56qgeu0xf)
[How to Email a Statement](https://xap.fleeq.io/l/eobemwkk2a-8vrkm1l0ia)
[How to add a bond Payment](https://xap.fleeq.io/l/54sy3vl4x4-cmogjj5td3)
[How to view/edit a bond payment](https://xap.fleeq.io/l/13n9r3ggx7-5ihrs4p99p)
[How to refund a bond or pay off fees using bond amount](https://xap.fleeq.io/l/mr9jakwy1r-z5e1s3kf8i)
[Bookings Overview](https://xap.fleeq.io/l/8n8nyvo2b4-f511jd4vsm)
[How to add bookings? - In the Family Account](https://xap.fleeq.io/l/41n0cjxrb4-k7d7333rlm)
[How to Edit an individual's Existing Bookings (individual and in bulk) - Families Screen](https://xap.fleeq.io/l/qh8pbhiui8-0hg7a1lcu5)
[Changing Guardian & Nominee Statuses](https://xap.fleeq.io/l/zfe2tlbbzl-w4bb2p7h0h)
[Re-send Kiosk PIN's in Bulk](https://xap.fleeq.io/l/ewm90b2ux5-2wzwmsvzsz)


### Guides

[Family Summary Screen Overview](https://help.xap.rocks/en/article/family-summary-screen-explained-1thlfh9/)
[Archiving a Guardian or Nominee](https://help.xap.rocks/en/article/archiving-a-guardian-or-nominee-11ounqr/?bust=1621550340698)
[Adding a new family](https://help.xap.rocks/en/article/how-to-add-a-new-family-1h9s3m6/)
[Adding a new guardian to the family](https://help.xap.rocks/en/article/how-to-add-a-new-guardian-to-an-existing-family-au8hzo/)
[Adding an emergency contact/nominee to the family](https://xap.fleeq.io/l/llfapjedw8-yhhlpzhnwe)
[Adding a child to an existing family](https://help.xap.rocks/en/article/how-to-add-a-child-to-an-existing-family-2qt3pe/)
[How to use search/filter function](https://help.xap.rocks/en/article/how-to-use-searchfilter-function-families-sbbn34/)
[How to change a family name](https://help.xap.rocks/en/article/how-to-change-a-family-name-1gusk65/)
[How to change the guardian permissions in the family](https://help.xap.rocks/en/article/how-to-change-the-guardian-permissions-in-the-family-y4whp9/)
[Child Profile Screen Overview](https://help.xap.rocks/en/article/child-profile-screen-explained-5n0s2e/)
[Changing Guardian or Nominee Statuses](https://help.xap.rocks/en/article/changing-guardian-nominee-statuses-1m88m7u/)
[Payments & Billing Overview](https://help.xap.rocks/en/article/families-payments-and-billing-overview-14tgany/)
[Health Care Cards](https://help.xap.rocks/en/article/health-care-cards-w08ww/?bust=1619653069427)
[How to View/Download a Statement](https://help.xap.rocks/en/article/how-to-viewithdownload-a-statement-families-1r1b8jf/)
[How to Email a Statement](https://help.xap.rocks/en/article/how-to-email-a-statement-families-d9r2p9/)
[How to add a bond Payment](https://help.xap.rocks/en/article/how-to-add-a-bond-payment-families-1d187pw/)
[How to view/edit a bond payment](https://help.xap.rocks/en/article/how-to-viewithedit-a-bond-payment-14xiawe/)
[How to refund a bond or pay off fees using bond amount](https://help.xap.rocks/en/article/how-to-refund-a-bond-or-pay-off-fees-using-a-bond-amount-7a2ze5/)
[How to set up a recurring bond payment](https://help.xap.rocks/en/article/how-to-set-up-a-recurring-bond-payment-uamaj/)
[Bookings Overview](https://help.xap.rocks/en/article/bookings-overview-families-xteav1/)
[How to add bookings? - In the Family Account](https://help.xap.rocks/en/article/how-to-add-bookings-in-a-family-account-5yplyp/)
[How to Edit an individual's Existing Bookings (individual and in bulk) - Families Screen](https://help.xap.rocks/en/article/how-to-addedit-bookings-families-1d92m8g/)
[How to cease care for a child at your Service](https://help.xap.rocks/en/article/how-to-cease-care-for-a-child-at-your-service-1ifxgud/)
[Re-send Kiosk PIN in Bulk](https://help.xap.rocks/en/article/re-send-kiosk-pin-in-bulk-dtd8qw/)
[Re-send Guardian Login details in bulk](https://help.xap.rocks/en/article/resend-guardian-login-details-in-bulk-rsur7n/)
[Invoices - How to regenerate](https://help.xap.rocks/en/article/invoices-how-to-regenerate-gc06wx/?bust=1626218857534)
[Family Account Activation Report](https://app.crisp.chat/website/65523ea7-b15a-433f-9f75-080f0db876d9/helpdesk/articles/en/a71d58c7-4a52-4209-accb-e00da2c3779b/)