> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Help Page - IS Case Management Guides and Videos


# Help Page - IS Case Management Guides and Videos

This article contains all the links to the University links for Guides and Videos to assist you with managing your IS for your Service.
| Full information can be located here: [Inclusion Support Portal](https://www.education.gov.au/early-childhood/providers/extra-support/inclusion-support-program/inclusion-support-portal)

### ISS Process

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_fkmw4k.png)

###### Helpful links

[Inclusion Support Program](https://www.education.gov.au/early-childhood/providers/extra-support/inclusion-support-program#:~:text=The%20Inclusion%20Support%20Program%20helps%20early%20childhood%20education,ECEC%20through%20tailored%20support%20and%20funding%20to%20services.)
[Inclusion Support Portal](https://www.education.gov.au/early-childhood/providers/extra-support/inclusion-support-program/inclusion-support-portal)
[Inclusion Development Fund](https://www.education.gov.au/early-childhood/providers/extra-support/inclusion-support-program/inclusion-development-fund)

### Videos

[Managing IS cases & case claims full process ](https://vimeo.com/1081696836?share=copy)
[Creating an IS case claim](https://xap.fleeq.io/l/8yqyyvc60o-9fdbdra2y2)
[Retrieving a new IS Case ID](https://xap.fleeq.io/l/cssbawwbca-vn2bqhxzad)
[IS Case Claims Report](https://xap.fleeq.io/l/zqbmlbgl5h-bprs7qrga9)

### Guides

[Retrieving a new IS Case ID](https://help.xap.rocks/en/article/retrieving-a-new-is-case-id-btbuig/?bust=1617854903867)
[Creating an IS claim](https://help.xap.rocks/en/article/how-to-submit-an-is-claim-1gv5suk/)
[Querying a submitted IS Case Claim](https://help.xap.rocks/en/article/querying-a-submitted-is-case-claim-2oi5ab/?bust=1618200368310)
[IS Claims Report](https://help.xap.rocks/en/article/is-case-claims-report-v4a9dq/?bust=1618201637374)

### Webinar

[Managing IS Case Claims](https://vimeo.com/1081703995/7b096ff656?share=copy)