> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Help Page - Managing Discounts in Xap

# Help Page - Managing Discounts in Xap

| Available in Xap from the 17th November 2025

Xap has introduced a smarter way to manage and report discounts - this includes automations & discount rules.

Don't worry, you don't have to make these changes right away!

If you have questions reach out to our support team at [support@xap.com.au](mailto:support@xap.com.au) or 1300 543 792

### Getting Ready for the CCS Discount Changes

Actions to help you get ready for the Discount changes are:

1. Reviewing the Discount changes 
* [Discount changes for 2025 - Prescribed & Non-prescribed Discounts](https://help.xap.rocks/en/article/discount-changes-for-2025-prescribed-non-prescribed-discounts-y42pyh/)
* Watch the video below:
${vimeo}[Quick overview of Managing Discounts within Xap](1131862647)



2. [Run the Gap Details Analysis Report](https://help.xap.rocks/en/article/gap-discounts-analysis-report-74wqlm/?bust=1761528811001)

The information displayed on the report will allow you to easily view all Discounts that are for your Service.
Reviewing the current discounts will assist you in creating discounts that align with the new CCS requirements for **Fee Discounts** (Non-Prescribed) and **Gap Discounts** (Prescribed).

3. [Run the Discount Setup Report](https://help.xap.rocks/en/article/gap-discounts-analysis-report-74wqlm/?bust=1761528811001)

The **Discount Setup** report shows existing Fee discounts that have been created for your service, as well as the details of the Family or Child/ren they have been applied to.
This will help you to prepare for CCS changes by reviewing current patterns and selecting the right **Fee** or **Gap** Discount type and will assist you with creating Discounts for the new CCS requirements of **Fee Discounts (Non-Prescribed)** and **Gap Discounts (Prescribed)**.

###### Additional Resources

| Title | Description | Article Link |
| ---- |
| **Gap & Fee Discounts FAQ’s** | FAQs on all things Discounts | [Gap & Fee Discounts FAQ's](https://help.xap.rocks/en/article/gap-fee-discounts-faqs-mz9m4f/?bust=1761775339677) |
| **Discount view on Statements** | Provides you with an overview of viewing applied Discounts on Family statements | [Viewing applied Discounts on Family Statements](https://help.xap.rocks/en/article/viewing-applied-discounts-statements-4zm957/?bust=1761792155353) |
| **Discount view on Bookings** | Provides you with an overview of how discounts will be displayed against bookings. | [Viewing applied Discounts on Child Bookings](https://help.xap.rocks/en/article/viewing-applied-discounts-bookings-fq31bc/) |
| **Discount view on Session Reports** | Provides you with an overview of how discounts will be displayed via the CCS Session Reports. | [Viewing applied Discounts - Session Reports](https://help.xap.rocks/en/article/viewing-applied-discounts-session-reports-qxb3mt/?bust=1762320227074) |
| **Applying Direct Discounts** | Provides you with an overview of applying Direct Discounts into Xap. | [Video link](https://vimeo.com/1135999401?share=copy&fl=sv&fe=ci) & [Help Guide](https://help.xap.rocks/en/article/applying-fee-gap-discounts-16um4cr/?bust=1762932240000) |
| **State Funding FAQ's** | FAQs on all things regarding State Funding Discounts | [Help Guide](https://help.xap.rocks/en/article/discounts-state-funding-faqs-1vi3o5f/?bust=1763352492774) |
| **Live Webinar Recording** | Join us for a recording of the Live Discount Webinar. | [Video Link](https://vimeo.com/1138269828?fl=ip&fe=ec) |
| **Filtering Discounts** | Apply Filters on created discounts | [Help Guide](https://help.xap.rocks/en/article/filtering-discounts-10versq/) |

###### ${color}[#000000](Gap Discounts)

| Title | Description | Article Link | Video Link |
| ---- |
| **Gap Discounts (Prescribed)** | Provides you with an overview of the Gap Discount process within Xap. | [Gap Discounts](https://help.xap.rocks/en/article/gap-discounts-prescribed-9n4kh/?bust=1761528515726) |  |
| **ECEC Educators & Cooks** | Guides you through the process of creating Staff Discounts. | [Educator Discounts](https://help.xap.rocks/en/article/gap-discount-ecec-educatorscooks-d2jcfz/?bust=1761513113629) | [Creating an Educator Discount](https://vimeo.com/1132303207?share=copy&fl=sv&fe=ci) |
| **State Funding** | Guides you through the process of creating State Funding discounts. | [State Funding Discounts ](https://help.xap.rocks/en/article/gap-discount-state-funding-14uc462/?bust=1761528339997) | [Creating a State Funding Discount](https://vimeo.com/1133018673?share=copy&fl=sv&fe=ci) |
| **Emergency Service Closure** | Guides you through the process of creating an Emergency Closure discount. | [Emergency Closures](https://help.xap.rocks/en/article/gap-discounts-emergency-closures-1dnie9h/?bust=1762139287804) | [Creating an Emergency Closure Discount](https://vimeo.com/1133007672?share=copy&fl=sv&fe=ci) |
| **Victorian Free Kinder** | Guides you through recommended process to manage Victorian Free Kinder discounts. | [Gap Discounts - VIC Free Kinder](https://help.xap.rocks/en/article/gap-discounts-vic-free-kinder-funding-f7kqlo/?bust=1765261564518) |  |
| **New South Wales Start Strong Funding** | Guides you through recommended process to manage New South Wales Start Strong Kindergarten discounts. | [Gap Discounts - NSW Start Strong Funding](https://help.xap.rocks/en/article/gap-discounts-nsw-start-strong-funding-1cv2nl4/?bust=1765317618703) | [NSW Start Strong Funding Discounts](https://vimeo.com/1146471366?share=copy&fl=sv&fe=ci) |
| **ACT Preschool Funding** | Guides you through recommended process to manage ACT Preschool Funding | [Gap Discounts - ACT Preschool Funding](https://help.xap.rocks/en/article/gap-discounts-act-preschool-funding-pvmr4z/) |  |

###### ${color}[#000000](Fee Discounts)

| Title | Description | Article Link | Video Link |
| ---- |
| **Fee Discounts (non-prescribed)** | Provides you with an overview of the Fee Discount process within Xap. | [Fee Discounts](https://help.xap.rocks/en/article/fee-discounts-non-prescribed-1u7hnjl/?bust=1761538778359) |  |
| **Fee Discounts by Code** | Guides you through the process of creating a Fee Discount by Code option. | [Fee Discount by Code](https://help.xap.rocks/en/article/fee-discount-discount-by-code-5ohxr9/?bust=1761780978743) | [Creating a Fee Discount by Code](https://vimeo.com/1132331174?share=copy&fl=sv&fe=ci) |
| **5 Day Weekly Discount** | Guides you through the process of creating a Fee Discount for children attending e.g. 5 days per week. | [Fee Discount - Weekly](https://help.xap.rocks/en/article/fee-discount-weekly-fee-discount-iuir81/?bust=1762130132139) | [5 Day weekly Booking Discount](https://vimeo.com/1133646315?share=copy&fl=sv&fe=ci) |
| **Salary Sacrifice** | Guides you through the process of creating a Salary Sacrifice Discount for your families. | [Salary Sacrifice Discount](https://help.xap.rocks/en/article/fee-discount-salary-sacrifice-fhl6i1/?bust=1765348223805) |  |

