> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Help Page - SMS

# Help Page - SMS

**Managing SMS in Xap is quick and straightforward.** To help you roll this out across your services, it’s important to note that **only Organisation Admins can enable the SMS feature by default**. 
Once activated, your teams can begin sending SMS communications with ease if they have the SMS authorisation.

If you have questions reach out to our support team at [__support@xap.com.au__](mailto:support@xap.com.au) or 1300 543 792 
${vimeo}[Introducing SMS in Xap](1177584469)


### Getting Started
| Title | Description | Guide | Video |
| ---- |
| **SMS - Getting Started** | Taking you through all the steps for getting started with SMS for your Organisation in Xap | [SMS Getting Started](https://help.xap.rocks/en/article/sms-getting-started-13om8g9/?bust=1773797521624) | [SMS - Getting Started](https://vimeo.com/1174988868?share=copy&fl=sv&fe=ci) |
| **SMS - Email Template** | Customising the Xap default email template to notify Families that SMS is enabled. | [SMS - Email Template](https://help.xap.rocks/en/article/sms-email-template-coming-soon-86srnw/) |  |
| **SMS - Guardians managing SMS permissions** | Guardian process to manage SMS message permissions for their Guardians & Nominees. | [SMS - Managing SMS permissions](https://help.xap.rocks/en/article/sms-guardians-opt-out-preferences-1pdepge/?bust=1773797691962) | [SMS - Guardians managing SMS permissions ](https://vimeo.com/1175005963?share=copy&fl=sv&fe=ci) |
| **Sending an SMS** | Taking you through the process of sending an SMS to your Families. | [SMS - Sending an SMS](https://help.xap.rocks/en/article/sms-sending-an-sms-emr0c6/?bust=1773871037827) | [SMS - Sending an SMS via Xap](https://vimeo.com/1174994923) |
| **Disabling SMS for a Centre** | How to disable SMS for a Centre in Xap | [Disabling SMS for a Centre](https://help.xap.rocks/en/article/sms-disabling-sms-for-a-centre-1puk51n/?bust=1773872506828) |  |

### Resources

| User | Description | Link |
| ---- |
| **Service** | Checklist for getting started with SMS for your Organisation in Xap | [Getting ready for SMS Checklist](https://43956247.fs1.hubspotusercontent-ap1.net/hubfs/43956247/Print%20Resources%20-%20Staff/SMS%20Checklist.pdf) |
| **Service** | Webinar recording | [Introducing SMS in Xap](https://vimeo.com/1177584469?share=copy&fl=sv&fe=ci) |
| **Guardian** | Guardian process to manage SMS message permissions on their mobile device | [Opt out of SMS Web portal - device](https://43956247.fs1.hubspotusercontent-ap1.net/hubfs/43956247/Print%20Resources%20-%20Guardians/Guardian%20Portal%20-%20Managing%20SMS%20Opt%20In-Out%20on%20device.pdf) |
| **Guardian** | Guardian process to manage SMS message permissions on their laptop | [Opt out of SMS Web portal - laptop ](https://43956247.fs1.hubspotusercontent-ap1.net/hubfs/43956247/Print%20Resources%20-%20Guardians/Guardian%20Portal%20-%20Managing%20SMS%20Opt%20InOut%20on%20laptop.pdf) |

### SMS opt out permissions have been updated on the below reports:
* [Children Emergency Contacts report](https://help.xap.rocks/en/article/children-emergency-contacts-report-1hztx65/)
* [Guardian Contacts report](https://help.xap.rocks/en/article/guardian-contact-report-1is4uqn/)
* [Nominees report](https://help.xap.rocks/en/article/nominees-report-6oh1ki/)