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# How to accept an offer and complete the enrolment form


# How to accept an offer and complete the enrolment form

If you have requested a booking at the Service and have been placed on the waitlist, the Service will offer you a place when it becomes available.

### Logging into the Guardian Portal

When the Service has a position available they will send you an Offer. 
The Offer will provide you with access to the Guardian portal to accept the Offer and complete your child's Enrolment form.
|| Note: Some Services settings you may be prompted to complete your full enrolment form prior to receiving an offer. If you are unsure, please contact the Child care Service directly.

1. You will receive a welcome email to allow you to create your Password. Select **Create your Password**
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_uh1lhy.png)

2. Create and confirm your Password, then select **Activate your Account**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1pyeyah.png)


3. Login with your Username (email address) add in your Secure password and select **Log In**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_18kazt8.png)


### Viewing the Offer

Once you have successfully logged in, select the **Waiting List** screen from the left-hand menu.

1. Select **Accept Offer**
| Note: The Service may have set an Offer Expiry Date. If the offer has an expiry, you must **accept**or **reject** the offer prior to the expiry date.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1yl6yc8.png)

2. The Confirm Offer screen will display, Select **Confirm**
|| The Service will receive a notification of the Accepted Offer. Note, your place at the service is not finalised until your enrolment form is fully completed and submitted.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_166ytru.png)

|| Once the Offer has been accepted, you will be directed through to the Enrolment form.

### Completing the Enrolment Form

The Enrolment form is broken into different sections:
**Guardian**
**Authorised Nominees**
**Child Details** including**               
* Cultural Details                    
* Doctors and Insurance Details                       
* Health and Immunisation information                       
* Guardian Consents                       
* Court Appointed Orders
* Priority of Access

**Days and Program**
**Direct Debit Details**
**Declaration**

### Enrolment Form Sections

###### **Guardian Details**
The Guardian details that have already been added into the Initial inquiry will be automatically populated. Add in any further details, including mandatory fields.
| Note: If you would like to add additional Guardians, select **Save & Next** to save your details before selecting **Add another Guardian** to ensure your details are saved before moving on.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_hbh8vb.png)

###### **Authorised Nominees**

Add in the Nominees for your child including any Authorisations. Select Add Another Nominee or **Save & Next** to continue.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_cpqv5e.png)

###### Child Information
Any details already added for your child will be automatically populated. Add further details and select **Save & Next**
|| Note: Sections to complete may differ from Service to Service for example, School Details, Kindergarten etc. This will be dependent on the customisations that have been made by each Service.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1r10z3w.png)

**Doctors and Insurance**
Add in your child's Doctor and Insurance information, then select **Save & Next**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1wkuzbc.png)

**Health & Immunisation**
Add any Medical details for your child. If selecting yes to some options eg. Is your Child Immunised, or if they have any Health Conditions. You may also be prompted to upload supporting Documents or add immunisation details.
Select **Save & Next**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_302nrl.png)

**Consents & Court Orders**
Select any of the noted Consents and Court Orders if applicable. Select **Save & Next**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_zp5p2l.png)

**Priority of Access**
Set any priority of access and select **Save & Next**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_cz1ovz.png)

**Days/Programs **
Days and Programs will display the Offer information for the upcoming bookings, Select **Next**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1sp66uj.png)

### Direct Debit Authority
If your Child's Service has enabled Direct Debit as a payment option, you can complete your details, selecting either Credit Card or Bank Account. Select **Save & Next**.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_uqti4x.png)

### Declarations

The **Declarations** section allows you to read and accept the T's & C's of the Service prior to commencing care.  Tick each Declaration then select **Submit**. The Service will receive a notification of your child's submitted Enrolment form.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_57awwf.png)

| Once the Enrolment form is submitted it will show as **Edit Enrolment Form** status until the Service has confirmed your child's enrolment. This will allow you to add further information if required.

|| To assist you further with this process see the Guardian video: [Accepting an Offer and Completing the Enrolment Form](https://xap.fleeq.io/l/e477ry80lx-nmn342bwmz)