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# How to Cancel an ACCS Certificate

# How to Cancel an ACCS Certificate

CCSS allows you to cancel the Certificate if it is not required. A Certificate can only be cancelled in Weeks 1-4.

**Step 1:** Click the CCSS icon from the main navigation.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/accs-0_1ao68pa.png)

**Step 2:** Click on the ACCS Wellbeing Icon from the available CCSS interfaces. 

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/1accs_tpa5gy.png)

**Step 3:** Click on three dots and click on "Cancel Certificate".


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/13accs_3kilt8.png)

**Step 4: ** You will then see the below screen:
Add in the reason for cancelling the Certificate.  Select Submit to CCSS to cancel the certificate. 

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/14-accs_w2p5v.png)

**For more information, please call Xap support on 1300 543 792 or visit our other help documents.**