> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Check CCSS Entitlements for a Child/Family

# How to Check CCSS Entitlements for a Child/Family

To help you understand your family’s account balances for CCS (Child Care Subsidy) services, it’s important to know that these balances are often linked to CCS entitlements and any changes that may occur. 
You may need to review a child’s CCS entitlements to:

* Compare entitlements against statements, so families have accurate information about their fees and payments.
* Manage Bookings to ensure they are withing the family’s hour subsidy eligibility.


By checking CCS entitlements regularly, services can better manage session planning and provide families with clear, up-to-date account details.

| Note: CCS Entitlements can be viewed per **Family** and **Child**, or in bulk via the CCS Entitlements report. see: [CCS Entitlements Report](https://help.xap.rocks/en/article/ccss-entitlements-report-wu059m/)

1. Search on the Family
2. Within their Family Summary, select the **Payments & Billing Tab**.
3. You can view the entitlement details under the entitlement box, located on the right-hand side of the screen.

|| The Query option allows you to search on the child's entitlement as of a particular date.
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1lbhh4a.png)