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# How to Email a Statement (Families)

# How to Email a Statement
 
In this help document, you will learn how to email a statement to the payment account holder. A statement will show you the attendance summary, any payments made, any once off payments or credits made for a selected period of time and year to date absences. 


**Step 1:** Select families from the left hand menu.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_em2v66.png)

**Step 2:** Click on the family account you wish to enter. 

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_g8l4gr.png)


| Note: you can use the refine tools to search for the family


**Step 3:** Once in the family's account, select Payments & Billing 

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_awgxhe.png)

**Step 4:** Select statements.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1r4nma6.png)

**Step 5:** Select the period you would like to view by selecting the start and end date and balance as of date, then click the magnifying glass to refine the statement.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_26qg4f.png)

**Step 6:** Select the Email button to email the payment account holder.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_3rpiym.png)

**Step 7:** Enter in the relevant details.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_w9yjth.png)

| At the bottom of this page, you will see the statement attached. You have the option to also attach additional documents to the email. 

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_10lowci.png)

**Step 8:** Click send email.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_8nf8h1.png)


|| For more information, please browse our support documents or alternatively contact our support team.