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# How to Increase a Session / Fee

# How to Increase a Session / Fee


As a service provider, you may choose to increase the price of your existing session fees. This is a straightforward process in Xap, whether you are updating existing prices or adding new fee structures. 
This process will assist you with making the adjustments with ease and ensure your service pricing stays up to date.

| To assist you further see the video here:${vimeo}[Managing Session/Fee Increases](1118903153)

There are 2 main scenarios when managing session/fee changes.
1. Session times are **not changing**, but the fee price is increasing
2. Session times are **changing**, and the fee price may be the same or changing
Both of these options can be managed within your **Settings screen** and within the **Sessions & Fees** icon.


### Scenario 1 - Session times are **not changing**, but the fee price is increasing

Once you are within the **Settings screen** and within the **Sessions & Fees** icon
1. Select the **3-dot** menu next to the session/fee you would like to change the fee price for
2. Select **Edit** from the drop-down menu
| Note: If you are completing this process from the enterprise access level, you also have the option to update fee **templates**. Editing the template will increase the fees for all services assigned.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_38ybqm.png)

3. Scroll down to the **Fee Details** section and select **Edit**.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1wsssif.png)
4. Select the **Effective Date**, you would like the fee to be increased from.
||| **IMPORTANT**: Do not forget to update the effective date, as this indicates the day the new fee becomes active. If the effective date is not changed, all previously billed sessions under this name will update to the new fee, adding adjustments to future invoices.
5. Add in the new fee price including the additional charge for a casual booking eg. Daily Fee = $100.00, Casual Fee = $105.00, Casual amount to be added = $5.00.
6. Select **Update session**.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_18zpgb1.png)

### Scenario 2 - Session times are changing, and the fee price may be the same or changing

In this example, it is important that a **New** session/fee is created to display and report the correct times. 
||| If you override an existing session/fee and change the times, this can cause issues with historical CCS session reports.

Once you are within the **Settings** screen and within the **Sessions & Fees** icon.

1. Select the green **+ add** button

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_4kjjeu.png)

2. If you are in multi-centre select the **Centre name**. (if you are in single Centre view, the Centre will automatically be selected)
3. Add in the session name - eg. BSC new
4. Add in the new **Start** & **End** time in this example the BSC fee was **6:30am - 8:30am** and is now changing to** 6:30am - 8:40am**
5. Select the **Care Type** - (select the **Sub Care Type** - OSHC services only)
6. Select the **Days** the session will be available on
7. Add in a **Description** (this will display on your family statements & invoices)

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_ymsusy.png)

7. Set the **Frequency**
8. Set the **Charge Type** e.g. Fixed Rate
9. Set the **Effective Date**
10. Add in the fee price including the additional charge for a casual booking eg. Daily Fee = $25.00, Casual Fee = $28.00, Casual amount to be added = $3.00.
11. Select **Add Session**
| **Note: It is important that if you have created a new session/fee that you link it to the room/s to be available for use against bookings. see: **[Configuring Rooms](https://help.xap.rocks/en/article/how-to-manage-room-configuration-m6pe2r/)

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1oxua9.png)