> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to mark a child absent

# How to mark a child absent

This document will show you how to mark a child absent as absent via the web portal. 

**Step 1:** Select booking & attendance from the left hand side menu. 

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_2978ug.png)


**Step 2:** Select attendances from the top menu. 

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_ocotmb.png)


**Step 3: **Click on the absent button to mark a child absent.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1aervoj.png)


**Step 4**: In the pop up box, click save. 

| Note: If the child has exceeded the 42 days of absences for the financial year, please enter an absence reason and upload supporting document to receive additional absence subsidy. If the family is unable to provide evidence, then any absences over the 42 allowed days will be charged in full.
 
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1lqt130.png)

The absences will be recorded under complete attendances.



|| For more information, please browse our support documents or alternatively contact our support team.