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# How to Remove a Nominee from a Family Account

# How to Remove a Nominee from a Family Account

This article will assist you in removing a nominee from a family account. 

In some instances you may need to remove a nominee if they are no longer required as an emergency contact. To remove a nominee from a guardian account, please follow the below steps.

1. Navigate to the Families Screen

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/screenshot-portalqakidsxapcoma_ljv6k5.png)


2. Locate and select the Family account


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/screenshot-portalqakidsxapcoma_1tosu27.png)

3. Navigate to the Nominees Section


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/screenshot-portalqakidsxapcoma_12mjf7n.png)

4. Select the three dot menu next to the nominee you wish to remove

5. Select Remove From Family and Confirm Remove


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/screenshot-portalqakidsxapcoma_148xypq.png)


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/screenshot-portalqakidsxapcoma_wpcjxf.png)

This will remove this nominee from the family account permanently.

For further assistance please contact our support team on support@xap.com.au or 1300 543 792