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# Late Booking & Late Cancellation Report

# Late Booking & Late Cancellation Report

This article will demonstrate how to view, filter and download your service's weekly occupancy by Centre report.

### Viewing the Report

1. Select the **Reports Screen** from the left hand menu

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1wdbyo6.png)

2. Select the **Late Booking & Late Cancellation** Report

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_9emjyr.png)

3. The report will display the below information
a) Child name -  The names of any children who have had late bookings, or late cancellations
b) Booking Date
c) Day of the Week
d) Family Name
e) Payment Account
f) Booking Type - Casual or Recurring
g) If it was a Preschool Session
h) Room
i) Session - Fee name
j) Session time
k) Booking Time
l) Fee price
m) Discount Type
n) Discount Amount
o) If the child was signed in 
p) If the child was signed out

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_8yvx9t.png)

4. The report can be refined by selecting the **menu** icon on the top right hand side
5. Then select the **Filter** icon from the drop down menu

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1s6dy40.png)

### Filter options
1. **Provider**
2. **Centre/s**
3. **Booking Start Date**
4. **Booking End Date**
5. Penalty (Is one Of) - Either Late Booking or Late Cancellation
6. **Booking Status (Is one of)** - Approved or Pending
7. **Day (Is one of)** - Day of the Week for the Booking
8. **Family Status (Is one of)** - Active, Inactive 
9. **Child Status** (Is one of) - Active, Inactive
10. Select **Apply** to save the filter options

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1l26uij.png)

### Resetting Report
The report filters can be reset by:
1. Selecting the **Menu** icon on the top right hand side
2. Selecting the **reset** icon
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1fj0ji9.png)

### Exporting the Report

The report can be exported out of the program by:

1. Selecting the **Menu** icon on the top right hand side
2. Selecting the **export** option 
|| CSV and Excel report options available

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_kmkd98.png)

| To assist you further with this report see the Xap University Video: [Late Booking and Late Cancellation Report](https://xap.fleeq.io/l/7ishvi6sd0-1iecdq4pxf)