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# Late Pickup & Early Drop Off Report


# Late Pickup & Early Drop Off Report

This help document will demonstrate how to view, filter and download your service's late pickup and early drop-off report.

** Step 1: ** Go to reports from the left-hand menu bar. 
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/reports_1rbv2vn.png)

** Step 2: ** Click on late pickup and early drop off from the booking section. 
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/2_1dfa64b.png)

** Step 3: ** You can view a breakdown of the charges billed by your service to families for late pickups/early drop-offs. 
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/3_zkemet.png)

** Step 4:** To refine the details listed, click the grid icon on the right-hand side of the page. 
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/4_qqhr8o.png)

** Step 5:** To refine the report, click on the funnel icon. 
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/5_ydss7.png)

** Step 6:** You will then be able to view the current refinements. Click on the section you wish to refine and edit the selection. Once complete, click apply. 
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/6_1b02rx7.png)

** Step 7: ** Click on the circular arrow icon to reset the results or the icon of the rectangle with the arrow to export the report.
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/7_qr4sme.png)

|| For more information, please browse through our support documents or alternatively contact our support team.