> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Lead CRM - User Permissions

# Lead CRM - User Permissions

This article will assist you with the process of managing User Permissions for the Lead CRM for your Service.

The Lead CRM will allow you to manage Tours and Booking enquiries for new Families for Scale and Enterprise Clients.

### User Permissions

To view the User access to the Lead CRM screens.
1. Select the Settings screen from the left hand side menu
2. Within the **Settings** screen select the option of **Manage Roles**
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1hr7m4n.png)

|| The 3 default User Roles Organisation Admin, Provider Admin and Centre Admin automatically have all permissions selected.
| If you would like a User to have access to the Lead CRM screens they will need to be connected to one of these groups

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_nfse3o.png)

3. Select the **3 Dots** to the right hand side of the Role Group
4. Select **View**
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_14p7s5i.png)

5. Scrolling down within the permissions and the option of Tour Setting will be selected

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1kr0xok.png)

To assist you further with this process see the Xap University video  here: [Lead CRM - User Permissions](https://xap.fleeq.io/l/3q4zef7cy9-ao8nbty8f9) or the full [Lead CRM and Waitlist Help page](https://help.xap.rocks/en/article/help-guide-lead-crm-managing-waitlists-guides-videos-xwnexf/)