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# Re-setting the Kiosk Device PIN

# Re-setting the Kiosk Device PIN

This article will assist you with re-setting the Kiosk Device PIN number.

### Overview

The Kiosk mode of the Connect App for Educators, allows Families to sign their Child in and out of your Service.

Each time the Connect App is installed onto a Device you can set the secure Device PIN Number.

| To assist you with setting your Device PIN Number see: [Logging into Xap Kiosk](https://help.xap.rocks/en/article/logging-into-the-xap-kiosk-1jv8ral/)

||| **NOTE: Some Organisation's do not recommend that Centres uninstall and re-install this software. Please contact your IT Team to follow your Organisations policies and processes.**

### To re-set the Kiosk PIN if it needs to be changed.

1. **Uninstall** the Connect APP from the device
2. **Re-install** the Connect APP from your Play store

To install the APP see:
[Google Play Store](https://play.google.com/store/apps/developer?id=Xap%20Technologies%20Pty%20Ltd&hl=en)
[Apple Store](https://apps.apple.com/au/developer/xap-technologies-pty-ltd/id1050871972)

Once the APP is re-installed

1. **Sign in** with an Authorised Staff Members email address and password

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_pkbhr2.png)

2. Select **Menu**
3. Select **Kiosk Device Mode**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_7p97vf.png)

4. Set the preferred **Kiosk PIN** Number
5. **Confirm** the Kiosk PIN

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/2png_8us9cy.png)

6. Select **Exit Kiosk** to return to the Connect APP for Educators.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_x9zf1c.png)