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# Removing an Applied Discount

# Removing an Applied Discount

Discounts can be applied to a Child's Booking to reduce the GAP (out of pocket Expense). Discounts can be applied for e.g.:

* Staff Discounts
* Holiday Discounts
* Early Bird Booking Discounts etc.


|| Note: For CCSS Services, If the dates that the Discount has been removed or edited for have been submitted to CCSS for processing, this will create a **Vary** session. To assist you further with managing these changes see: [Managing a Varied CCSS Session](https://help.xap.rocks/en/article/managing-a-varied-ccss-attendance-jhs2rj/)

${vimeo}[Removing Direct Discounts](1142298800)


If the Discount has been applied to the incorrect Child/Date/Booking, it can be removed. This will update the Family Balance accordingly.

|| For full Discount processes see: [Help Page - Managing Discounts in Xap](https://help.xap.rocks/en/article/help-page-managing-discounts-in-xap-1v0ej2s/)

### Removing the Discount

The Discount can be removed via the Family Screen > Child Bookings or within the Bookings & Attendances screen and can be removed: 

* For Individual Bookings
* In Bulk

| Note: The removal of a Discount will apply from the next invoice generated after it has been removed, Prior Invoices will not be adjusted.


### Removing Discounts - Individually

In this example we are removing via the Family Summary.

1. Within the Family Summary Screen, select the **Bookings** Tab
2. Add the **date range** to remove the bookings from
3. Select the **3-dot** menu next to the date to remove the discount from
4. Select **Edit** from the drop-down menu

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_15n6gla.png)

5. Select the **X** next to the discount/s to be removed
6. Select **Save**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1gey7re.png)
7. Select **Yes** on the pop-up

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1klm7e0.png)

**The screen will update to reflect the removed Discount.**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_odem00.png)

### Removing Discounts - In Bulk

In this example we are removing via the Bookings & Attendances Screen

1. Within the Booking & Attendances Screen, select the **Bookings** Tab
2. Select **Bulk Action**
3. Select **Remove Discounts** from the drop-down menu

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_150rjem.png)
4. Select the **Centre** name if you are in multi-centre view

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_176og63.png)

5. Select **Fee Discount** or **Gap Discount** type, in this example we are selecting to remove a **Fee Discount**
| Note: The process to remove a Fee or Gap discount remains the same, once selected, will only display Discounts created under each type. 

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_10ohqzz.png)

6. Select which **Discounts** to be removed:
* **All Amount/Percentage discounts** - will remove all directly applied discounts for the selected child/period.
* **Selected Amount/Percentage discounts** - allows you to select the discount/s to be removed. (if selecting this option, tick the discounts below to be removed)
| Note: If the discounts are applied by a **rule** they will be reapplied automatically if the child still meets the rule configurations.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_16d7ds5.png)

7. Select the Bookings **from and to** Dates
8. Select the **Booking** status eg. Approved, Pending
9. Select **who** to remove the discount from e.g. Specific child/ren or by Tag
10. Select **Remove**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_uixmoq.png)

11. Select **Yes** from the pop-up
note: The pop-up will display the total amount of bookings that will have the discount removed.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_qcx2b5.png)

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Search terms: Remove discount bulk individual Gap Fee Prescribed Non-prescribed