> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Resetting your Guardian Kiosk Code via the Services Kiosk Device


# Resetting your Guardian Kiosk Code via the Services Kiosk Device

If you have forgotten your Kiosk code and are unable to access your Guardian portal or Smile app, you can reset your Kiosk code via the Services Kiosk.

To reset your Kiosk Code.

| Note: Click [here](https://43956247.fs1.hubspotusercontent-ap1.net/hubfs/43956247/Print%20Resources%20-%20Guardians/Resetting%20a%20Guardian%20Kiosk%20code%20via%20Services%20Kiosk.pdf) for a downloadable pdf instruction sheet.


1. From the Services Device select **Setup User**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1qx00fq.png)

2. Add in your Email address and secure Password

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_l33p1x.png)

3. Confirm your Mobile Number and select **Next**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1f7ce32.png)

4. Add in your new **Kiosk Code**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1b4qc9b.png)

5. Confirm your new **Kiosk Code**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1kbyk7k.png)

6. Continue to sign your child/ren **In/Out/Absent** and select **Submit** when this is completed

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1golfzq.png)

**Your Child's attendance details have now been successfully recorded. **

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_8pk6g8.png)