> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Sending Individual Custom Push Notifications

# Sending Individual Custom Push Notifications

This article will assist you with sending Bulk Custom Push Notifications to Families at your Service.


### Overview

Push Notifications can be sent out by the Service to Families to view via the **Web Portal for Guardians** or the **Xap Smile APP**.

|| Note if you would like to send Push Notifications  in Bulk see: [Bulk Push Notifications](https://help.xap.rocks/en/article/sending-bulk-push-notifications-avfwv6/#1-sending-bulk-push-notifications)

###### Push Notifications can be sent from:

**Families Screen**

* Families Tab
* Guardians Tab
* Children Tab

**Bookings & Attendances Screen**

* Rolls Tab
* Bookings Tab

**Payments & Billing Screen**

* Accounts Tab

### Sending an Individual Push Notification

In this example we are sending a notification to a family regarding Medication.

1. Select the **Families** Screen
2. Select the **Children** Tab


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1iveofn.png)


3. Search on the **name** of the child
4. Select **Search**
5. Select **3 Dot Menu**
6. Select **Send Push Notification**

| Note: Filters can be used to refine the information, eg. Rooms, Sessions/Fees, Child Status or even if you are in **Enterprise mode** to select a **Service.** see [How To Use The Filter/Search? (Booking & Attendance)](https://help.xap.rocks/en/article/how-to-use-the-filtersearch-booking-and-attendance-1mu2acs/) 

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_13nr0cs.png)

7. Add in the **Title** of the Message
8. Add in the **Message** to be sent
9. Select **Send Notification**


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1ka135k.png)

###### Family viewing Push Notification via Web Portal

1. Select **Notifications bell ** icon to view any Notifications from the Service.
2. Read the required notification

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_ym6jki.png)


###### Family View of Push Notification via Xap Smile APP

1. Select the **Notifications bell** icon to view any notifications from the Service.
2. Read the required notification
| Note: The Family will also receive a Xap Smile Notification on the device the APP is installed on to prompt them to view the notification.


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_139m8k7.png)