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# Smile App - Authorising Medication Administered by the Service

# Smile App - Authorising Medication Administered by the Service

This article will assist you with viewing and authorising medication that has been administered by the Service for your child.

### Overview

The Smile App for Guardians & Carers allows you to authorise administered medication to your child by the Service. You will receive a notification that a **New Medication Request** has been added for your child.

### Viewing the Notification

1. Log into the **Smile APP**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_fv4mu1.png)

2. Select the **Bell** icon

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_opehjg.png)

Any new Notifications will be displayed. The **New Medication Request** will display:
* Staff members name who created the Medication report
* Name of your child that the Medication was for
* Actions required by you eg. View and Acknowledge
* Date and time the Report was created

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1ddihf4.png)

### Viewing the Medication
You can view the Medication report in 2 ways:

* via the Notification message or
* via the Medication & Incidents Screen

### via the Notifications Message screen

1.  Select the Medication Notification message

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_r85f4d.png)
You will be directed to the selected Medication report. This will allow you to:

* View the time it was administered by staff
* The dosage amount. eg. 2.5mls
* The way the dosage was administered eg. oral
* Any notes the staff may have added

2. Show More to view further details

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_a1acl.png)

3. Select Authorise to approve the Medication or Reject.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1qn4y5n.png)

4. Select to Authorise this Medication

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_ygj8tp.png)

### via the Medication & Incidents screen

1. Select the **3 line** menu icon

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_17dn1t5.png)

2. Select the **Medications & Incidents** Option

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1p1s524.png)

You will be directed to the Medications & Incidents Screen, to the **Medications** Tab

If you would like to view the information first:

3. Select the name of your child for the required Medication report.
This will follow the process as per viewing via the Notifications bell.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_oe1vv6.png)

To Authorise straight away:

4. Select the Authorise option.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_18i2nhy.png)

5. Select **Authorised Guardian**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1nueeba.png)

6. Select the Guardian who is Authorising/Signing the report.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1jjxiuw.png)

7. Select the **Guardian Signature** section

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_juz2ox.png)

8. Sign the report
9. Select **Use**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_v9z32s.png)

10. Select Submit

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_6q0v5r.png)

###### The Service will receive a notification regarding the medication report being acknowledged.

You will be able to view the Medication statuses:

* **Pending** - Medication hasn't been administered by the Service
* **Administered** - The Medication has been administered by the Service
* **Not Administered** - The Medication has not been administered by the Service

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_14s4910.png)

|| To assist you further with Medication & Incidents see: [Help Page for Guardians & Carers](https://help.xap.rocks/en/article/help-page-for-guardians-carers-guides-videos-mk5fd0/).