> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# SMS - Email to Guardians Template

# SMS - Email Template

Xap SMS will allow you to easily communicate with your families, when it matters.
SMS is still the quickest way to cut through and reach families. especially for time-sensitive updates. 
Xap SMS gives you speed and peace of mind: every message is recorded against the family, and you stay in control.

When you enable SMS, you have the ability to send out an email advising them that SMS is now ready to go.
You may **choose** to customise this email template prior to this action taking place.

### Actions: 
1. [View the current default template](#3-email-template)
2. [Edit as required](#3-editing-the-template)

### Default Email Template

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1px2h4w.png)


||| Note:  **No action** is required from families **unless** they wish to opt any of their Guardians or Nominees **out** of receiving SMS messages. All Guardians & Nominees will be automatically opted IN for SMS.

### Editing the Template

1. Select **Settings**
2. Within settings, select the **SMS Configuration** icon
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_tsrle2.png)

3. Select **System Email Templates**
4. Select the **To Guardians** section
5. Search on **SMS** - Email template name **SMS Communication enabled to Guardian**
6. Select the **3-dot** icon
7. Select **Edit** from the drop-down menu

||| Note: Please do not remove or alter the wording in between any of the Dynamic Fields {{ }}. Select **Edit** from the drop-down
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1ok2uve.png)

|| To assist you further with SMS queries see: [Help Page - SMS](https://help.xap.rocks/en/article/help-page-sms-16jukzp/?bust=1773869875477)