> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
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# SMS - Guardians managing SMS permissions

# SMS - Guardians managing SMS permissions

Once you have enabled SMS for your Centre/s, you can send an email to all Guardians in one step to advice SMS is now ready to go.
All active Guardians and Nominees will be automatically ticked for OPT IN for SMS.

Guardians can choose to set particular Guardians and Nominees to OPT OUT for SMS via the:
* [Web portal - laptop](#3-opt-out-via-web-portal-on-laptop)
* [Web portal - device](#3-opt-out-via-web-portal-on-device)

${vimeo}[SMS - Guardian managing SMS permissions](1175005963)

### PDF Resources
| User | Description | Link |
| ---- |
| **Guardian** | Guardian process to manage SMS message permissions on their laptop | [Opt out of SMS Web portal - laptop ](https://43956247.fs1.hubspotusercontent-ap1.net/hubfs/43956247/Print%20Resources%20-%20Guardians/Guardian%20Portal%20-%20Managing%20SMS%20Opt%20InOut%20on%20laptop.pdf) |
| **Guardian** | Guardian process to manage SMS message permissions on their mobile device | [Opt out of SMS Web portal - device](https://43956247.fs1.hubspotusercontent-ap1.net/hubfs/43956247/Print%20Resources%20-%20Guardians/Guardian%20Portal%20-%20Managing%20SMS%20Opt%20InOut%20on%20device.pdf) |
### Default Email template

Below is the Guardian view of the default SMS enabled email they will receive. 
You may choose to customise this prior to sending out the email.

| see: [SMS Email Template](https://help.xap.rocks/en/article/sms-email-template-coming-soon-86srnw/?bust=1773730016143)
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_15w5h4s.png)

### Opt out via Web Portal on laptop

To manage SMS authorisations for Guardians and Nominees, within your Xap Web Portal.
1. Select the **Family** screen icon from the left-hand menu
2. Select the **3-dot** icon next to the Guardian or Nominee
3. Select **Edit** from the drop-down menu

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_qe8zy8.png)

4. Within **Communication Preferences** tick to **Disable SMS** for the selected Guardian/Nominee
5. Select **Save**

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_10oaixw.png)

### Opt out via Web Portal on device

To manage SMS authorisations for Guardians and Nominees, within your Xap Web Portal on your device using the address: [www.xap.rocks](www.xap.rocks)

1. Select the **3-line** icon on the top right

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1gj94vt.png)

2. Select the **Family** screen icon from the left-hand menu
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_mbd9p6.png)

3. Select the **3-dot** icon next to the Guardian or Nominee
4. Select **Edit** from the drop-down menu
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1bc2no8.png)

5. Within **Communication Preferences** tick to **Disable SMS** for the selected Guardian/Nominee
6. Select **Save**
![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/image_1qzh88.png)