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# Transaction Statuses

# Transaction Statuses

This article will assist you with understanding the different statuses of payments via the Xap program.

### Overview

Payments made via the Xap program will display different statuses in the Payments & Billing Screen.

Payments can include:

1. **Direct Debit** - Transactions using Paychoice  for Credit Cards and Bank Accounts
2. **Direct to Centre** - Over the Counter payments eg. Eftpos
3. **B-Pay** - Payments made by Families using their Service specific B-Pay reference number

### Viewing Statuses

Payments statuses can be viewed on the Payments & Billing Screen within:

###### 1. Payments Screen

This screen displays:

* B-Pay Payments
* Direct to Centre Payments
* Direct Debit payments

**Direct Debit Payments will only display on the Payments screen if**
* The Receipt Date has **commenced**
* The Receipt Date has **passed** and the Payment was **successful**

| Note: Unsuccessful Direct Debit payments will only display within the Scheduled Payments screen



![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1379uh3.png)

###### 2. Scheduled Payments Screen


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_4djg2b.png)

### Transaction Statuses


![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_17dk57m.png)