> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.xap.rocks/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Waitlist Comments Report

# Waitlist Comments Report


### When would I use this report?

The **Waitlist comments** enables you to view all comments for **waitlisted** children for your Service/s, for reporting purposes, including:
* Requested start dates and days
* Guardian contact details
* Comments added and by whom
* Centre/s the waitlists are linked to (will assist Users who have Enterprise/multi-centre access)

The report will display also includes a unique identifier to allow you to cross-reference across multiple reports

### Where can you find this report?

The **Waitlist comments** report can be located on your reports screen.

1. Select the **Reports screen** from the left hand menu
2. Under the **Waiting List** section select the **waitlist comments** report.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_h20z2t.png)

### What will this report show?
This report will display:

| Column | Heading | Description |
| ---- |
| A | Family | Displays the first and last name of the Family the waitlist is linked to. |
| B | Child | Displays the first and last name of the child the waitlist is linked to |
| C | Date of Birth | Displays the DOB of the child. |
| D | Parent | Displays the first and last name of the Guardian the waitlist enquiry is linked to. |
| E | Mobile Number | Displays the mobile number that has been added for the waitlist |
| F | Email | Displays the email address that has been added for the waitlist |
| G | Age at Care Start Date | Displays the **age of the child in months** for their **requested** start date. |
| H | Requested Program | Displays the **program** (room name) the guardian has **requested** the waitlist for (can be changed by service). |
| I | Requested Start Date | Displays the date the guardian has **requested** date to commence care. |
| J | Requested End Date | Displays the date the guardian has **requested** date to end care (will default to program start and end dates, unless changed). |
| K | Requested Days | Displays the **days**the guardian is requesting to commence care for. |
| L | Application Status | Displays the **status** of the waitlist - **payment pending, places offered, offer accepted, enrolled**. |
| M | Subject | Displays the **subject heading** of the comment. |
| N | Comments | Displays the added **comments** for the waitlist. |
| O | Comments Date | Displays the **date** the comment was added. |
| P | Comments By | Displays the name of the **service user** the comment was added by. |
| Q | Centre | Displays the name of the centre the lead/enquiry is linked to. |
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_15xmcej.png)

### How would I use this report?

The report can be exported out to **excel** or **csv** formats as well as **filtered**. 

###### Filtering the report

To refine the details listed,
1. Select the **reports option** icon
2. Select the **filter** icon from the drop-down
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_17vnkt9.png)

3. You will then be able to view the current refinements showing. Select the section you wish to refine and edit the selection. 
4. Once complete, select **apply**.
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_18looi.png)

###### Exporting the report

To export the report,

1. Select the **reports option** icon
2. Select the **export** icon from the drop-down
3. Select the report format either **excel** or ** csv**
![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1d8s6yg.png)

|| To view all Waitlist reports see: [Help Page - Waiting list reports](https://help.xap.rocks/en/article/help-page-waiting-list-reports-guides-and-videos-1vgwvk3/?bust=1691987507130)