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# Web Portal for Guardian & Carers -   Requesting Medication to be Administered

# Web Portal for Guardian & Carers -   Requesting Medication to be Administered

This article will assist you with requesting Medication to be administered by the Service for your child.

### Overview

The Web Portal for Guardians & Carers will allow you to send through a request for Medication to be administered to your child by the Service.

### Requesting Medication

1. Select the **Medication & Illness** screen from the left hand menu

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_cni2lz.png)

2. Select the **Medications** Tab
3. Select the **Green + Add** button

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_1rffzke.png)

4. Select the **name** of your child from the drop-down.
5. Select the **Medication Type**
* **Prescribed** - You will be prompted to upload a copy of the script (mandatory field)
* **Non-Prescribed** - eg. Panadol
6. If Prescribed upload the **attachment**
7. For both Prescribed and Non-Prescribed add in the **Medication name**
8. Add in the **Medication Expiry**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_13bngaz.png)

9. Add in the **Dosage** eg. 0.5ml
10. Add in **Mode of Medication**
* Inhalation (breathed in through mouth or nose) eg Asthma puffer
* Injection (Injected into vein)
* Nasal (given into the nose by spray or pump)
* Opthalmic (given into the eye by drops, gel or ointment)
11. Add in **Dosage Time**
12. **Add Dose Time**- This allows you to add in multiple times for the medication to be administered eg. 8:30am, 12:30pm, 4.30pm
13. **Repeat options**
* **Never** - Select the Date the medication is to be administered
* **Daily** - Will display as a required medication each day the child is booked to attend.
* Select the **Start and End Dates** for the period the medication is to be administered for.

| Note: This will only display as a required medication for the days the child is booked into attend the Service.

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_12zaafn.png)

###### Other Details

This section allows you to view:

14. **Last Administered By** - Staff members name
15. Last Administered Date - Date medication was administered
16. **Notes** - Notes from the Service or notes you may like to add in to tell the Service.
17. Do you wish to notify a specific staff member?
* **No** - This will be a general notification to all staff at the Service
* **Yes** - Allows you to select the staff members to be notified of the required medication

18. **Guardian Authorisation** - This section allows you to:
* Select the **Guardian name** for your Child who is completing the Medication request.
* **Sign** the Medication request
19. Select **Save**

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_19izsbx.png)

###### The Service will receive a notification regarding the medication request.

You will be able to view the Medication statuses:

* **Pending** - Medication hasn't been administered by the Service
* **Administered** - The Medication has been administered by the Service
* **Not Administered** - The Medication has not been administered by the Service

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_101ei79.png)

|| To assist you further with this process see the Video link: [Requesting  Medication to be Administered](https://xap.fleeq.io/l/2dxc8udanu-lw396psce4).