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# Web Portal for Guardians & Carers - Requesting bookings

# Requesting bookings via the Web Portal for Guardians & Carers
This article will assist you with adding/ requesting recurring weekly/ fortnightly and casual bookings via the Web Portal for Guardians and Carers.

| The process to request or add depends on how the Service has configured their settings. For further clarification please contact your child's Service.

### Overview

The Web Portal will allow you to request/ add a recurring weekly/ fortnightly or casual booking for your child, dependent on your Service settings. 

### Requesting a Casual Booking
 
1. Select the **Family Summary** tab
2. Select the **Bookings** Tab
3. Select the **Green + Button** at the right of the screen

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_172rvx7.png)

4. Select Your child from the drop down menu 
5. Select the **"Care Type"** CBC (Centre Based Care) or Kindergarten Pre-School
6. Select **Arrangement Type"** eg: CWA for your child's CCS enrolment
7. Select **"Payment Account" **eg: the guardian responsible for the payment of fee's
8. Select **"Casual"** for a casual booking 
9. Select **"Booking Date"** - this is the date you require the casual day request
10. Select **"Room"** for the room your child attends
11. Select **"Session"** for the session your child is to attend and be charged
12. Select **"Discount"** Yes or No if you require a discount to be applied (if this is known)
13. Select the **"Tick Box"** to agree to the booking terms (if this is not selected, you won't be able to request the booking)
14. Select **"Save"** to request your booking 

![](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_2onofw.png)