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# Where can I see declined transactions?

# Where can I see declined transactions?

Guardians will receive an email via their email client, or the Guardian Web Portal when a transaction fails, which also outlines the reason for the failure.


Services will see declined transactions on the Scheduled Payment Screen, by filtering by declined status. 

![Declined Transactions](https://storage.crisp.chat/users/helpdesk/website/5dcba586b1ba9400/image_rdaxrg.png)