Articles on: Configure Settings

How To Set Up Booking Notes


How To Set Up Booking Notes


On the Xap web app, you will have full access to post notes on a specific booking day for your service. Booking notes allow you to post specific notes including links and files for a specific day(s). This is very helpful if you want parents to be reminded of a specific activity on a particular day or if a child has to bring something for an excursion activity.


This help document will demonstrate how to add a booking note to a specific booking day.


Step 1: Click the settings icon from the left-hand menu bar.

Step 2: Click on the booking notes icon.

**Step 3: ** You will see booking notes that you have already created on the screen. Click on the green + sign to add a new note.

Step 4: Fill in the relevant details. You can select multiple centres if you are adding this note from the enterprise access.

Complete the following:

  • The booking note subject.
  • A description.
  • Upload any document for the guardians to download and complete (such as permission slips).
  • Select the sessions for which you would like the booking note to be displayed on.
  • Select a date range if the same note is going to be applicable on multiple days. The note can also be made visible on specific days within the date range.

Step 5: Once you have finished entering the relevant details, click on create note.


For more information, please browse through our support documents or alternatively contact our support team.

Updated on: 19/08/2020

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