Xap Guardian Email Template

NOTE: Please review this template before sending to guardians. This is a guide only. Xap will NOT be contacting your guardians directly.


Subject: Important - Xap planned maintenance - 17th to 19th November


Dear XX,


We are emailing you to let you know that there will be a Xap Planned Maintenance Period scheduled for **late Friday 17th November through to the evening of Sunday 19th November, 2023. **


During the maintenance period the Xap Guardian Portal and the Smile App will be unavailable. This means you won’t be able to make any new bookings or mark absences via the Guardian Portal or Smile App.


If you have any questions, please do not hesitate to contact the centre directly.


Kind Regards,

xxx

Updated on: 06/11/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!