Articles on: Managing Periods of Local Emergencies

CCSS Services - Managing Periods of Emergency

This article will assist you with managing periods of emergency for your CCS Services.

For further information regarding Emergency closures see the DESE Website links: Emergency Absences, Help in an Emergency and Emergency Support by Region

What constitutes a period of emergency?

Help is available for families and early childhood education and care services in the event of an emergency, like bushfires, storms, or floods.

Support includes

gap fee waivers
extra absences
support for service closures

For further information regarding periods of emergency see: DESE - Help in an emergency

Note: Please refer to communications from the Australian Government Department of Education for directions regarding your specific event.

Managing the GAP Discount in Xap

If you have been approved by CCSS to discount the GAP, this can be managed within Xap.

Create a GAP Discounts for your Service see: Gap Discount - Emergency Closures
Apply the Discounts to the required child/ren see: Emergency GAP Fee Waivers
Mark the attendances for the period of emergency as absent. see: Marking absences in bulk
Depending on the period of emergency and advise from Australian Government Department of Education you may need to submit a notifiable event. see: CCSS - Notifiable Events, and Emergency Service Closures
For QLD Kindergartens - Add in Pause periods to your programs see: Adding in Pause periods
Add in Public Holidays for the closure dates to still allow you to claim for the closure dates see: Public Holidays & Exceptions

Note: QLD Kindergartens will also need to ensure the closure dates are noted as a Public Holiday to allow you to claim the QLD Kindy funding during the closure periods.

Updated on: 18/11/2025

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