How to record a once-off payment

This help document will show you multiple ways in which you can add a once off payment. This could be used if a guardian is paying to settle their account at the centre.

Option 1: Payments & Billing - Payment Accounts

Step 1: Once you have logged into Xap, select payments & billing from the left-hand menu.

**Step 2: **This will bring you to the payment accounts screen, where you can select the three-dot menu next to the relevant family.

Step 3: Select 'Add a once-off payment' next to the relevant family.

Step 4: Complete all mandatory fields. You will be able to select 'Fee/Other Payments' if the family has already paid the amount. Alternatively, you can click debit online to take the payment from their card. Once complete, click Save.

Option 2: Payments & Billing - Payments

**Step 1: **Once you have logged into Xap, Select Payments & Billing.

Step 2: Click on 'Payments', then the green plus button.

Step 3: Complete all the mandatory fields. You will be able to select 'Fee/Other Payments' if the family has already paid the amount. Alternatively, you can click debit online to take the payment from their card. Once complete, click Save.

Updated on: 06/03/2023