Articles on: Discounts

Applying Fee & Gap Discounts

The Department of Education outlines specific rules for managing third-party payments—contributions made by entities other than families—to help cover early childhood education and care (ECEC) fees.

These rules ensure compliance with Family Assistance Law and maintain the integrity of the Child Care Subsidy (CCS) system.

Find out more about here: Reporting Third-Party Payments Managing other third-party payments & discounts.

Examples of Directly applying Discounts

Applying a Direct Gap Discount - Amount/Percentage
Applying a Direct Gap Discount - by Rule
Applying a Fee Discount - by Code
Applying a Fee Discount - by Rule

Gap & Fee Discounts can be applied Individually or In Bulk.

Select the Bookings & Attendances Screen from the left-hand menu.
Select the Bookings Tab
Select Bulk Action
Select Apply Discounts from the drop-down menu

Applying a Gap Discount - Amount/Percentage

Select Gap Discount
Select Amount/Percentage
Select the Discount to be applied from the drop-down

Note only Gap discounts created via the Discounts Tab will be displayed

Change the Discount amount if applicable

Note: It will be greyed out if it is a locked $ or % value, this will depend on the Discount selected and it's configuration.

Select Bookings From & To Date to apply the Discount to.
Select the Booking status to apply the Discount to.

Note: This is the Booking status eg. Approved, Pending, Cancelled, Rejected not the attendance (marked) status.

Apply Filter for either specific Children or Tag's, in this example we have chosen children with the Tag Staff50%
Additional Filters can be applied for specific session/s, rooms or days
Select Save

Applying a Gap Discount - by Rule

Repeat the steps 1-4 as per Gap Discount Amount/Percentage

Rules apply automatically whenever a booking is created or changed and meets the Rule conditions. You only need to manually apply a Discount by Rule if the child now meets the Rule, but their booking hasn’t changed. Example: A Rule applies a discount based on a Tag. If the child has just been given that Tag, the Discount won’t apply automatically because the booking didn’t change. In this case, you will need to manually apply the Direct Discount.

Select Gap Discount
Select Rules
Add Bookings From & To Dates
Select the Rule Filter e.g. Child Tag
Apply Additional Filter options if required
Select Save

Gap Discount on Bookings screen

The Gap Discount will appear against the selected Bookings.

Applying a Fee Discount - by Code

Repeat the steps 1-4 as per Gap Discount

In this example, we are adding a Discount by Code

Select Fee Discount
Select the options from Rules, Amount/Percentage or by Code

If selecting Amount/Percentage - choose the template from the drop-down as per Gap Fee, only Fee Discounts created via Discounts Tab will be displayed)

Select the Discount for (Amount/Percentage) or in this example add in the Discount Code and verify

Select Bookings From & To Date to apply the Discount to.
Select the Booking status to apply the Discount to.

Note: This is the Booking status eg. Approved, Pending, Cancelled, rejected not the attendance (marked) status.

Apply Filter for either specific Children or Tag's, in this example we have chosen children a specific child who is on holidays.
Additional Filters can be applied for specific session/s, rooms or days
Select Save

Applying a Fee Discount - by Rule

Repeat the steps 1-4 as per Gap Discount

Select Fee Discount
Select Rules
Add Bookings From & To Dates
Select the Rule Filter e.g. Child Tag
Apply Additional Filter options if required
Select Save

Fee Discount on Bookings screen

The Fee Discount will appear against the selected Bookings.

View Booking will display any applied Fee or Gap discounts applied per day.

For more information regarding Discounts within Xap see: Help Page - Managing Discounts within Xap

Updated on: 10/02/2026

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