Articles on: Discounts

Gap Discount - ECEC Educators/Cooks

Providers can offer discounted rate for some employees e.g. Educators & Cooks, without reducing their CCS payments to the service.

Find out more about here discounted care for early childhood workforce.

How the Gap Discount works:

is a prescribed discount
is applied after CCS calculation
will not reduce a family’s CCS entitlement
requires the employee to pay at least 5% of the gap fee.

Scenario

Preeti is an Educator at your service and has 1 child attending 3 days a week.

Your daily fee is $100.00 for an 8hr session, her CCS rate is 70%.

Without the discount her Gap would be $90 with the 50% discount applied her Gap will be $45.00.

Example calculation:

Description	Amount
Session of care fee x 3 days	$300.00
Family CCS (70% of $300.00)	$210.00
Gap Fee before Workforce Discount	$90.00
Workforce Discount applied for 50% (of the $90.00 Gap)	$45.00
Family CCS after workforce Discount (70% of $300.00)	$210.00 no change
New Gap after Gap Discount (70% of $300.00)	$45.00

Discount Options

Type	Description
Amount/Percentage	Allows Discounts to be applied directly as required to specific bookings
Rules - Applied Weekly	Allows Discounts to be applied automatically
Rules - Discount applied Weekly with Period Limit	Allows a 'period total' discount limit for the "Discount by Weekly Gap" rule, so that weekly discounts can be applied to bookings without surpassing a predefined cap.
Rules - Applied Per Booking	Allows a Gap discount per booking, so that eligible bookings automatically receive the discount.

Actions

Apply Tag's to children
Create the Gap Discount
If selecting Rule based - no action required
If selecting Amount/Percentage - Directly apply to Bookings

Step 1 - Apply Tag's to Children

It is recommended to apply Tag's to your eligible children who will receive the Educator discount.

This will allow you to apply Rule based discounts as required.

Note: Tags will need to be added before the discount by rule is created to allow the automatic discount to be applied. If the Tags are added on after the discount is created, you will need to apply the Discount directly. see: Applying a Discount

Step 2 - Create the ECEC Educator/Cook Discount (Prescribed)

Select the Discount Setup icon from the Settings menu

Select the green +Add button

Select the Centre name

Add the name of the discount
Select Gap Discount
Select the Discount Category from the drop-down menu

State/Territory payment for preschool child
State/Territory payment for vulnerable or disadvantaged child
State/Territory operated provider discount for preschool child
Prescribed period of emergency
ECEC Educator or cook discount

Add in the description (This will appear on your Family invoices & statements)

Step 3 - Option 1 - Discount by Rule (Automatically applied to bookings)

Select Rules
Set Bookings from date (note cannot be backdated)
Select Discount Rule - In this example selecting Per Booking

Applied Weekly - Automatically applied weekly to current bookings
Applied Weekly with Period Limit - Automatically applied weekly upto the capped amount (great option for State Funding exc. QLD Kindy)
Applied Per Booking - Automatically applied weekly for any bookings for the child (will pick up and apply to casual bookings as well)

Set Discount type - $ or % and add amount e.g. 50%
Select Save

Step 3 Option 2 - Discount by Amount/Percentage (Directly applied to bookings)

Choose Amount/Percentage type
Set Bookings from date
Set Discount type - $ or % and add amount e.g. 50%
Select Save

Option to lock the rate in or if ticked allow Users to change the % or $ discount up to the added amount, e.g. change to 35%

Discounts screen will display the Type of Gap Discount & Category as well as how it will be applied.

For more information regarding Discounts within Xap see: Help Page - Managing Discounts within Xap

Updated on: 09/02/2026

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