Articles on: Families Module

How To Add A New Guardian To An Existing Family

When adding a new Guardian to an existing family on Xap, you have the option of 2 easy to use methods. You are also able to add a new guardian via an enterprise or centre login. Find out more below!

First option

Step 1: Select families from the left hand side menu.

**Step 2: **Select families.

Step 3: Click on the family account.

You can use the search filters located at the top of the page to easily search for a specific family account

Step 4: Click on green + to add another guardian.

Step 5: Fill out the form with the guardian details.

Note: Ensure the email is unique to the individual

Step 6: Click Save

Second option

Step 1: Click on families on the menu bar.

Step 2: Click on guardians.

Step 3: Click on green + to add another guardian.

Step 4: From the family drop down menu search for the family.

If you are in the enterprise access, select the centre and family from the drop-down boxes.

Step 5: Fill out the form with the guardian details

Step 6:Once you have completed the form, click Save

For more information, please browse our support documents or alternatively contact our support team.

Updated on: 17/08/2020

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