Payments & Billing Screen - Direct Debiting A Bond Payment Online

Direct Debiting A Bond Payment Online

Bonds are payments made in advance (usually at the beginning of care) by a guardian to cover any unpaid fees when the child finishes care. If the fees are paid in full when the child finishes, then bonds can be refunded at the service's discretion.

**Step 1: ** Select payments & billing from the left hand side menu.

**Step 2: **Select payments from the top menu and click the green plus button.

**Step 3: ** Select the account you would like to record the bond payment for and type as bond payments.

Note: If completing from enterprise access, remember to first select the centre the child attends.

Note: When using a card, the system will charge the card instantly, however if you choose to use a bank account, this may take up to 3+ business days to finish processing.

Step 4: Select debit online.

Step 5: Enter in the amount you would like to charge.

Step 6: Select if you would like to debit from a card or a bank account.

Step 7: Enter in the details.

Step 8: Select save.

For more information, please browse our support documents or alternatively contact our support team.

Updated on: 29/03/2021

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