Articles on: Getting Started

What are the differences between the Smile App and the Guardian Web Portal?

Differences between the Smile App and the Guardian Web Portal


If you are a Smile App user, you can access the extra functionality by logging into the Guardian Web Portal with your existing Xap username and password.


If you need help to do this, please follow our How do I log into the Web Portal? guide.Please note, some features may be controlled by the settings in use by your Organisation may not be available to you based on their configuration.


Feature List

Smile App

Web Portal for Guardians

View Notifications

Y

Y

View & Acknowledge Declaration

Y

Y

View Booking Details

Y

Y

Add/Edit Booking Details

Y

Y

Mark Child Absent

Y

Y

View Booking Notes

Y

Y

View Guardian Information

Y

Y

Add/Edit Guardian Information

Y

Y

Upload Attachments eg. Asthma Action plans, update expiry details

Y

Y

New Nominee Information

Y

Y

Add/Edit Nominee Information

Y

Y

Reset Kiosk Codes for Guardians & Nominees

Y

Y

View Child Information

Y

Y

Add/Edit Child Information

Y

Y

View Child CCS Enrolment Information

Y

Y

View Child CCS Enrolment Information

Y

Y

View Payment Account Information

Y

Y

Edit Payment Account Information

Y

Y

Add Billing Information

Y

Y

View Statements

Y

Y

View Invoices

Y

Y

View Balance

Y

Y

Make Online Direct Debit payment

Y

Y

View & Acknowledge CWA Agreement

Y

Y

View Email History

Y

Y

View Activities

Y

Y

View & Acknowledge Medication

Y

Y

View & Acknowledge Incident Reporting

Y

Y

View & Accept Waitlist Offers

N

Y

Create & Manage Additional Waitlist requests

N

Y

View Menu Plan

N

Y

Switch between linked Services using Xap

Y

Y

Updated on: 08/05/2024

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