Managing Discounts within Xap 13/11/25

Join us for an overview of the CCS changes for reporting Discounts within Xap, view the changes and processes to give you confidence with the change.

Managing Discounts within Xap

Dashboard

Provides you with an overview of Daily attendances, Family Statuses and more

Overview of Xap's Dashboard screen

Families

Managing Family, Child & Guardian details

Overview of Xap's Families screen

Bookings – Bus & Excursion Lists

Creating & managing Bus lists and reports.

Overview of Xap's Bus & Excursion Lists

Bookings – CCS Processes

Viewing & managing Session Reports & Session subsidies

Overview of Xap's CCS screens

Bookings – Kindy Programs

Creating & managing State Kindy program details

Overview of Xap's Kindy Programs

Payments & Billing

Viewing & managing, DD Payments, Misc. Charges and account balances

Overview of Xap's Payments & Billing screen

CCS Details

Viewing ACCS, ISS, Payments, Personnel & Notifiable Events

Overview of Xap's CCS Details screen

Waitlist & Tours

Managing Leads, Tours, Waitlists and Enrolment progress.

Overview of Xap's Waitlist & Tours screen

Medication & Incident reports

Viewing & managing Medication & Incident reporting.

Overview of Xap's Medication & Incident reports screen

Activities

Creating {& managing Activities e.g. Head Counts, Nappy Changes, Sleep times etc.

Overview of Xap's Activities screen

Journeys

Creating & managing your room programs, observations and goals for your children.

Overview of Xap's Journey screen

Analytics

Viewing reports e.g. Child Health Details through to financial reports.

Overview of Xap's Analytics screen

Settings

Configuring your services processes within Xap e.g. Booking rules, enrolment forms, billing details and more.

Overview of Xap's Settings screen

Managing Bookings

Creating & managing permanent bookings and changes.

Managing Recurring Booking Patterns

Incomplete attendances

Managing Incomplete (signed in, not signed out), & pending (unmarked) attendances.

Managing Incomplete Attendances

Room Closures

Creating & managing service & room closures, and daily room capacities.

Recorded Webinar - Managing Room Closures and Configurations

Important Weekly CCSS Tasks

Provides you a step-by-step process of managing and maintaining CCS within your service.

Important Weekly Tasks to keep your CCS in good health

CCSS Health Check

Provides you with some key items & tasks to work on to keep your CCS processes healthy.

CSS Sessions Health Check

ACCS & ISS

An overview of managing Inclusion Support (IS) Cases and Additional Child Care Subsidy (ACCS) within the Xap program.

Managing IS Cases and ACCS - Live Webinar Recording

Unsubmitted CCSS Sessions

Provides you with managing your CCS session reports including resolving errors.

Managing unsubmitted CCSS Sessions

Financial Management

Viewing & managing CCS payment details

CCSS Interfaces - Financial Management

CCSS Vacancies & Messages

Viewing & managing CCS vacancy configurations & messages

CCSS Interfaces - Vacancies & Messages

CCSS Account Management

Overview of CCS Account management for your service

CCSS Interfaces - Account Management

Becoming an expert in CCS sessions & enrolments

Staying on top of your CCS sessions & errors as well as managing CCS enrolments

CCS Sessions & Enrolments

Managing your Organisation details

Viewing & managing configurations for your service Organisation, Providers & Services.

Settings - Managing Organisation, Provider and Centre Information

Payments & Billing

Viewing & managing your services payments & billing settings, including invoicing schedules & enabled payment methods.

Settings - Payments & Billing Configurations

Sessions, Fees, Rooms

Viewing & managing the foundation of your service, including Rooms, sessions/fees for bookings, and additional actions for families.

Settings - Managing Sessions/Fees, Rooms, Bookings & Booking Notes, Discounts & T's & C's

CCS Configurations

Viewing & managing your CCS information including CCS session submissions & Vacancies.

Settings - CCSS Configurations

Users

Creating & managing your user details and access within Xap.

Settings - Managing Groups, Roles & Users & Roles & Users

Emails

Creating & managing email templates including customising automatic emails sent via Xap and manual emails you would like to send to your families.

Settings - Managing Email Templates & Tags

Lead CRM

Customising your Lead CRM details including Tour times, Waitlist settings & customising your enrolment form.

Settings - Managing Leads/Tours and Waiting List/Enrolment Form Configurations

Additional Xap Settings

Viewing & managing additional Xap settings including Activities, Menu Plans and more.

Other

Day to Day tasks

Providing you an overview of some daily tasks e.g. Family changes, Marking attendances etc.

Day to Day processes in Xap

Vacation Care

Recommended processes for managing Vacation care at your service, including room closures & capacities, family communication

Managing Vacation Care

Bus Lists

Covering the process of creating & managing paper-based bus lists or digital bus lists via Xap connect.

Managing Bus Lists & Filtering on Tags via Connect

Analytics Overview

An overview of Xap Analytics and reporting

Xap Analytics Overview

Guardian processes

Covering Guardian processes via the Guardian portal and Xap Smile app.

Guardian processes

EOFY

Managing End of Financial year tasks, including Service closures, managing CCS submissions & payments

End of Financial Year Tips /& Tricks

Resetting your Xap foundational

Taking you through setting configurations and tasks in Xap, to help you stay on top of your admin work.

Resetting your Xap Foundation 2025

Payments & Billing

Covering all things payments in Xap, including Biling Setup, Guardian payments, DD payments & understanding invoices & statements

Managing Xap Payments effectively

Lead to Active Family

Taking you through the full lead to active family process in Xap.

Full Leads & Waitlist process

Leads & Waitlist processes

Customising your Leads & Waitlist processes in Xap.

Customising your Leads & Waitlist process

Xap Connect

Utilising the Xap Connect app effectively at your service.

Utilising the Xap Connect app effectively

Guardian Portal

Overview of the Guardian portal processes from the family point of view.

Managing the Xap Portal for Guardians & Carers

Smile app

Overview of the Guardian Smile app processes from the family point of view.

Managing your Xap Smile app

Guardian Processes

Overview of Guardian processes based on Service configurations within Xap.

Getting the most out of the Guardian Features - Services view

Activities & Journeys

Creating & managing Activities & Journeys modules within Xap.

Activities & Journey Webinar - Live Recording

Medication & Incidents

Creating & managing Medication & Incident reporting within Xap.

Medication & Incidents Overview