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Articles on:Getting Started
How to create an account on Xap & get started.

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  • Discounts
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  • Xap Training Webinars
    Xap Training Webinar Calendar 📆For a ful list of our upcoming live webinars please visit https://xap.net.au/xap-webinars/ (https://storage.crisp.chat/users/helpdesk/website/-/5/d/c/b/5dcba586b1ba9400/secure-your-spot-button1y51wot.png =300x46) Pre-Recorded Xap Training Webinars What's newPopular
  • Centre Go Live FAQ's
    Centre Go Live FAQ's Guardian and Nominee FAQ's Kiosk How do I manage a Kiosk code? Why can't I sign children in/out? (https://help.xap.rocks/en/articleFew readers
  • What are the differences between the Smile App and the Guardian Web Portal?
    Differences between the Smile App and the Guardian Web Portal If you are a Smile App user, you can access the extra functionality by logging into the Guardian Web Portal with your existing Xap username and password.Few readers
  • Getting Started with Xap
    Getting Started with Xap This article contains the recommended videos and training plan to get you started on the Xap program. Xap around Xap - This video will provide you with a quick overview of the Xap screens Step 1 - Configuring yourFew readers
  • Understanding Xap
    Understanding Xap Xap is an innovative childcare management platform with end-to-end technology so as to bring together everyone involved in the care and education of children. It interfaces with the government through the CCS portal, and gives childcare service owners and educators the tools and visibility required for becoming an efficient and effective childcare service. It gives parents and guardians a real time view of how their children are progressing day-by-day via smart phoFew readers
  • Onboarding Phases
    Onboarding Phases Phase 1 - Xap Settings and Service Configurations (https://help.xap.rocks/en/article/help-guide-payments-billing-settings-guides-links-1qphfg1/?1607397046645) Centre set up settings Centre Configuration&x20; Email Templates - General Configuration (https://xFew readers
  • Help Page - Setting & Configurations
    Help Page - Setting & Configurations This article contains all the links to the University links for Guides and Videos to assist you with managing all Settings and Configurations for your Service. Payments and Billing Settings CCS - Managing CCS Processes How to manage Activity Settings (https://help.xap.rocks/en/articFew readers
  • Help Page - User Settings
    Help Page - User Settings This article contains all the links to the University links for Guides to assist you with managing Users for your Service. Settings How to create User Groups How to create New Users How to delete an existing User How to edit an existing User (htFew readers
  • Pre-Go Live Checklist for new Xap Services
    Pre-Go Live Checklist for new Xap Services This article contains a checklist to assist you with ensuring your Services are ready to go live on the Xap program. Step 1: Download the Educator Connect App on all Room and Front Desk devices How to Download and Login to the Staff Mobile Application (Android & Apple) Step 2: Have all your educators sign in and out of the Educator ConFew readers
  • Activating your Staff User Account
    Activating your Staff User Account This article will assist you with activating your Staff User account, to allow you to access Xap and the Connect App. Overview You will need to have a User Account created to allow you to access Xap and the Connect App for your Service. Activating your User Account Once your Service has created your User account in Xap, you will receive an Activation email. Select Create your Password (https://storage.crisp.chat/users/helpdesk/webFew readers
  • Operational Profile - Kindy/Preschool
    Operational Profile - Kindy/Preschool This article will assist you with managing your operational profile, including any closures. Overview Your service might either be operational for 48 weeks or 50 weeks a year. It might be closed during school holidays. To manage the operational period or mark the closure period, you can use the Xap operational profile feature. Viewing your Operational Profile Details Select the Settings screen from the left-hand menu bar. SelectFew readers

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