CCSS Session Error - Session report already exists for the Supplied Report Start Date

CCSS Session Error- Session report already exists for the Supplied Report Start Date

This article will assist you with managing the CCSS Session error of Session report already exists for the Supplied Report Start Date.

Meaning:

The CCSS Message of 'Session report already exists for the Supplied Report Start Date" occurs when the Service tries to submit a initial session report when the session report has been already submitted successfully to CCSS.

Why the error occurs

The Message of 'Session report already exists for the Supplied Report Start Date, can occur when the session report was submitted from a different software provider and the user/system is trying to submit the same session report from Xap.

Correcting the Error

To resolve the error and allow the Session to be created again and submitted via the Xap program. This will create a vary session report.

Querying the Session Report

Select the Bookings & Attendances screen
Select the Session Reports screen
Select Bulk Action
Select Query CCSS

Select the Service Name
Select the Care Type/Service
Select Enrolment
Select the Child name
Select the CCSS Enrolment ID
Select the session Start Date
Select the session End Date
Select Query Session Reports

Creating the Session Report

Select the Bookings & Attendances Screen
Select the Session Reports Tab
Select the Green + button

Select the Service name
Select the Care type
Select the Session Report Start Date
Select the Session Report End Date
Select the name of the Child
Select their CCSS Enrolment ID
Select Create

Once the session has been created in Xap, it can be submitted to CCSS for processing see: How to submit CCSS Session Reports

Why the error needs to be resolved.

If the message is not resolved this can impact the Service and Guardian for paid CCSS.

The Session for the child with the error will not submit successfully for processing until the message has been corrected

To assist you further with managing CCSS Errors see: Help Guide - Managing CCSS Errors

Updated on: 08/03/2021

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