How can I prompt an Active Family to complete the Enrolment Form?

This article will assist you with sending an email to a Guardian to complete the Enrolment form.

Overview

If a Family has commenced at your Centre via the Leads/Waitlist process, they will automatically be prompted to complete the Enrolment form once they have accepted the Offer.

To assist you further with this process see: Service - Offering a Place and Guardian - How to accept an Offer and Complete the Enrolment Form

If you have manually added the Family into the System, the auto-email and prompt to Guardians to complete the Enrolment Form is skipped.

see: Adding a new Family

However, you can still send an email to the Guardian per Child a request to complete the Enrolment form.

Sending the Enrolment Form Request

Search on the Child or Guardian/Family
Select the Family Name

Ensure you are under the Summary Screen for the selected Family.

Select the 3 dot menu next to the name of the Child
Select Edit from the drop-down menu

Select Open Short Form

Tick Request the parent to complete the enrolment form
Select Save

The Guardian will then receive the below system email template.

To assist you further with Guardian Emails see: Email Templates to Guardians

Updated on: 04/09/2025

Was this article helpful?

Thank you!