How to Cancel an ACCS Certificate

CCSS allows you to cancel the Certificate if it is not required. A Certificate can only be cancelled in Weeks 1-4.

Step 1: Click the CCSS icon from the main navigation.

Step 2: Click on the ACCS Wellbeing Icon from the available CCSS interfaces.

Step 3: Click on three dots and click on "Cancel Certificate".

**Step 4: ** You will then see the below screen:

Add in the reason for cancelling the Certificate. Select Submit to CCSS to cancel the certificate.

For more information, please call Xap support on 1300 543 792 or visit our other help documents.

Updated on: 13/10/2021